Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Lauren Smith

Louisville,KY

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.

Creative Hairstylist offers top skills in hair and scalp analysis and styling techniques. Artistic and friendly individual focused on satisfying customers. Commended for establishing strong relationships with clients to generate long-term business. Innovative determined professional with 16 years of experience offering top-quality services to customers. Highly skilled with expertise in understanding clients' requests for special services.

Overview

13
13
years of professional experience

Work History

Mens Hair Stylist

Fritz's Salon and Spa
Louisville, KY
12.2010 - 03.2023
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Provided assistance communicating, typing correspondence or obtaining information.
  • Maintained records of client purchases and services rendered.
  • Maintained safety protocols by ensuring proper and safe handling of equipment and materials.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Identified health scenarios that required more skilled care or knowledge.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Selected hair colors, products and services based on customer preference and individually designed hair care plan.
  • Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
  • Supported families during periods of disruption providing client help in adjusting to new lifestyles.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Beautified customers by performing waxing, cuts and styles, manicures and pedicures.
  • Created custom looks for clients based on their individual style, body type, and personality.
  • Ensured that all styling areas were kept clean and organized at all times.
  • Greeted each client and asked questions to determine life style needs.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Styled and designed traditional and contemporary hairstyles for men and children daily.
  • Treated customers to shampooing and head massage to promote loyalty.
  • Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
  • Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
  • Pre-booked future appointments to increase repeat business.
  • Scheduled appointments for customers using internal software system.
  • Mentored new staff to enhance personal growth and increase productivity.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Demonstrated knowledge of colors, textures, cuts, silhouettes.
  • Provided personal consultations to determine clients' styling needs and preferences.
  • Provided comprehensive hair treatments for various types of hair.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Consulted with team caring for patient to evaluate needs and plan for haircare services.
  • Maintained distinct cleanliness of work and shared areas while serving 12+ customers daily.
  • Integrated new and trending techniques to serve customer needs and diversify offerings.
  • Followed updated techniques to color and treat hair and produce consistent results.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Kept patient health and personal information private and confidential.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Followed standard infection control protocols to avoid illness or contamination.
  • Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
  • Participated in care coordination conferences and staff meetings to improve skills set.
  • Employed styling techniques and hair product routines specifically tailored to Afro-textured hair.
  • Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
  • Kept work area clean and neat to stay productive.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Used professional salon products to complete salon services on 12+ clients daily.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Provided haircuts, styles, waxes, manicures, and pedicures for 12+ men, and children daily.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

Great Clips

Stylist and Assistant Manager
Prospect, KY
03.2010 - 12.2010
  • Created custom looks for clients based on their individual style, body type, and personality.
  • Maintained distinct cleanliness of work and shared areas while serving 15+ customers daily.
  • Provided haircuts for 15+ men, women and children daily.
  • Collected payment from customers and scheduled next appointments.
  • Trained junior staff members in styling techniques and customer service standards.
  • Ran reports at the end of the day and discussed the results with the team.
  • I worked in the same manner at Great Clips, as I did in the following years at Fritz's.

Education

Cosmetologist - Cosmetology

West Kentucky Community And Technical College
Paducah, KY
05-2007

Associate of Arts - General Occupational Technologies

Murray State University
Murray, KY
05-2004

High School Diploma -

Livingston Central High School
Smithland, KY
05-2002

Skills

  • Creative Thinking
  • Product Knowledge
  • Excellent Communication
  • Store Opening and Closing
  • Teamwork and Collaboration
  • Customer Consultation
  • Relationship Building
  • Attention to Detail
  • Customer Service

Affiliations

  • Loves woodworking
  • Enjoys working on cars and having a project vehicle.
  • Tons of walks with our dog an our daughter.
  • Toddlers gymnastics an swimming.

References

References available upon request.

Timeline

Mens Hair Stylist

Fritz's Salon and Spa
12.2010 - 03.2023

Great Clips

Stylist and Assistant Manager
03.2010 - 12.2010

Cosmetologist - Cosmetology

West Kentucky Community And Technical College

Associate of Arts - General Occupational Technologies

Murray State University

High School Diploma -

Livingston Central High School
Lauren Smith