Lauren Smith
Carlsbad,CA
Summary
Emergency Department Registered Nurse looking to transition to Medical Aesthetics through a part-time position at SD Botox
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Nurse, Emergency Department
Rady Children's Hospital
03.2024 - Current
- Received a "Daisy Award" for providing exceptional patient care and customer service
- Collaborate with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing patient conditions
- Communicate openly and collaboratively with team members (physicians, Social Workers, Parent Liaisons, Child Life Specialists, Charge Nurse, etc.) to organize successful patient care and improve department flow
- Place peripheral IV catheters in neonates, children, and older patients; administer IV medications and blood products
- Quickly respond to situations impacting safety and security to unit and actualize de-escalation techniques in behavioral health patients
- Educate family members and caregivers on patient care instructions
Teacher's Assistant
VCC Medical Assistant Training Program
04.2022 - 01.2024
- Received a "Certification of Amazingness" for going above and beyond job standards
- Taught hard MA skills including venipuncture, capillary draw, IM injections, subcutaneous injections, intradermal injections, BLS, preparing a sterile field, etc., under guidance of senior class instructor
- Enforced safe needle-handling practices and proper disposal of biohazardous waste; kept classrooms and medical equipment clean, neat, and properly sanitized for student health and classroom efficiency
- Trained new Teaching Assistants
Instructor
Helen Woodward Animal Center
04.2021 - 10.2021
- Provided exceptional customer service during private tours and Girls’ Scouts programs to build and retain center clientele
- Collaborated with a team of instructors to implement safe and exciting animal interactions and activities for 16 weeks of Summer Camp
- Taught courses in humane animal education for various ages between 4 and 16; facilitated daily arts and crafts projects for groups of up to 24 children
Director
C2 Education
09.2019 - 10.2020
- Developed innovative marketing approaches, as well as leveraged professional networks and industry knowledge to expand local clientele
- Managed the overall operational, budgetary, and financial activities and responsibilities of the 45-student center
- Customized academic programs for prospective students and contracted, enrolled, and toured new students
- Oversaw center’s staffing needs: interviewing, hiring, new hire and ongoing training, teacher development, and bi-annual evaluations for 12 staff members
Customer Service Specialist
Schwarzkopf Beauty Academy
01.2014 - 12.2018
- Manged the schedules of over 75 cosmetology students
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions
- Responded to customer requests for products, services, and company/academy information
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines
Education
Bachelor of Science - Nursing
California State University
San Marcos, CA12.2023
Bachelor of Arts - English Literature
Western Washington University
Bellingham, WA03.2018
Skills
- Direct Patient Care
- Patient consultation
- Customer Service
- Team building
- Effective Communication
Certification
- Botox and Filler, American Academy of Facial Esthetics (Expected December 2024)
Timeline
Registered Nurse, Emergency Department
Rady Children's Hospital
03.2024 - Current
Teacher's Assistant
VCC Medical Assistant Training Program
04.2022 - 01.2024
Instructor
Helen Woodward Animal Center
04.2021 - 10.2021
Director
C2 Education
09.2019 - 10.2020
Customer Service Specialist
Schwarzkopf Beauty Academy
01.2014 - 12.2018
Bachelor of Science - Nursing
California State University
Bachelor of Arts - English Literature
Western Washington University
- Botox and Filler, American Academy of Facial Esthetics (Expected December 2024)
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