Lauren Smith
Glendale,CA
Summary
My pastry expertise aided in territory growth, enhanced customer satisfaction and increased sales at Sunrise Food Service. My tenure as a pastry chef showcased my ability to innovate and lead, elevating the culinary experience through creative menu development and effective team coaching. Skilled in CRM and food trend knowledge, I excel in building lasting client relationships and driving business success.
Overview
9
9
years of professional experience
Work History
Sales Representative
Sunrise Food Service
Vernon, CA
06.2023 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Generated new sales leads through cold calling and networking activities.
- Identified opportunities for cross-selling additional products and services.
Pastry Chef
Bottega Louie
Los Angeles, CA
01.2023 - 06.2023
- Trained and evaluated subordinate bakery personnel to properly execute bake shop functions.
- Assessed inventory levels, and reordered pantry items to keep adequate stock on hand.
- Coached new staff on policies, procedures, and performance strategies.
- Created a weekly schedule based on business needs, and tracked employee hours.
Executive Pastry Chef
Paws Up Resort
Greenough, MT
03.2021 - 11.2021
- Lead a team of four through daily production monitoring and maintaining consistency.
- Executed culinary trends and cultivated creativity by developing two innovative daily desserts for the main dining room.
- I communicated with chefs, resort management, and guests, collaborating on menus, special events, and customized personal requests.
- Assessed inventory levels, placed orders for products, and specialty equipment.
Head Baker
The Wauwinet
Nantucket, MA
05.2020 - 10.2020
- Baked all bread fresh daily for the resort, including dinner service bread, brioche, burger buns, and breakfast bread.
- Completed amenities and banquet requests, including specialty cake orders.
- Created brand-new recipes and specialty offerings to help build the restaurant's reputation.
Baker and Prep Cook
Spectrum Catering
Traveling Tour, Cirque De Soleil
12.2019 - 03.2020
- Worked with a small catering team to feed the production team and performers, meeting the dietary restrictions of each member on staff.
- Traveled with all production equipment, including an oven and a flat top, to build a satellite kitchen in a new venue each week.
- Baked desserts and breakfast pastries daily, oversaw garde manger production, and aided the team as needed.
- Rotated stock items and ingredients to maintain efficiency and freshness.
Pastry Chef
Denali Backcountry Lodge
Kantishna, AK
05.2018 - 09.2019
- Worked seasonally for consecutive summers.
- Supervised preparation and presentation of desserts and breakfast items.
- Developed a rotational menu for the summer season.
- Managed inventory and created solutions for the inability to receive products in the backcountry.
Pastry Sous Chef
Yellowstone Club
Big Sky, MT
11.2018 - 04.2019
- Guided the team through the daily production and usage of standardized recipes.
- Assessed inventory levels and placed orders to replenish goods before supplies were depleted.
- Customized items for seasonal offerings, special events, and personal requests.
- Trained kitchen workers on culinary techniques to increase productivity and boost workflow.
Pastry Cook
Colorado Convention Center
Denver, CO
04.2017 - 05.2018
- Followed recipes to create various goods, including cakes, cookies, and petit fours, in a high-volume facility.
- Tempered chocolate, using it to fabricate shiny, durable, and delicious candies and toppings.
- Created attractive dessert trays for catering events.
- Maintained a safe and sanitary area by checking food products' temperatures and freshness.
Lead Baker
Antarctic Support Contract
McMurdo, Antarctica
08.2016 - 11.2016
- Prepared bread and desserts for a high-volume facility.
- Creatively overcame the daily challenges of limited supplies.
- Completed the daily production list in a timely fashion.
Education
Bachelor of Science - Food Services Management
Johnson & Wales University - Denver
Denver, CO06.2012
Associate of Science - Baking And Pastry Arts
Johnson & Wales University - Denver
Denver, CO06.2011
Skills
- Pastries expertise
- Food trend knowledge
- Planning
- Territory growth
- Customer relationship building
- CRM proficiency
Timeline
Sales Representative
Sunrise Food Service
06.2023 - Current
Pastry Chef
Bottega Louie
01.2023 - 06.2023
Executive Pastry Chef
Paws Up Resort
03.2021 - 11.2021
Head Baker
The Wauwinet
05.2020 - 10.2020
Baker and Prep Cook
Spectrum Catering
12.2019 - 03.2020
Pastry Sous Chef
Yellowstone Club
11.2018 - 04.2019
Pastry Chef
Denali Backcountry Lodge
05.2018 - 09.2019
Pastry Cook
Colorado Convention Center
04.2017 - 05.2018
Lead Baker
Antarctic Support Contract
08.2016 - 11.2016
Bachelor of Science - Food Services Management
Johnson & Wales University - Denver
Associate of Science - Baking And Pastry Arts
Johnson & Wales University - Denver
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