High Ticket Sales Setter/Closer
LAUREN SON
Microcomp Solutions, Inc.
Greenwood Village,CO
Work Preference
Desired Job Title
High Ticket Sales Setter/CloserWork Type
Full TimeLocation Preference
RemoteImportant To Me
Work from home optionCareer advancementWork-life balanceFlexible work hoursCompany CultureSummary
Hi! I come from a background in hospitality, competitive equestrian sport, entertainment, and brand outreach, with hands-on experience in upselling and building strong client relationships. I’m a fast learner, highly coachable, competitive, and sociable!! I’m now focused on building a long-term career in high-ticket sales.
6
Years of experience
Work History
UGC & Brand Outreach
3 Months- Contacted creators, brands, and companies via phone, email, and social media to establish UGC and collaboration opportunities.
- Coordinated follow-ups with contacts across projects and produced short-form content for brands and creators.
Barista, promoted to Lead Barista
1 Year 3 Months- Promoted to lead barista after 8 months when management changed; led a 3-barista team.
- Before the promotion, ran the café front of house alone for roughly 8 months on 8–9 hour shifts, serving 60–100 customers a shift while handling drinks, POS, restocking, deliveries, and food prep.
- Recommended and upsold food, donuts, and drinks, contributing to increased average order size.
Interior Design Assistant
1 Year 1 Month- Selected furniture, décor, and materials for luxury residence, ensuring alignment with budget constraints.
- Supported senior designers by managing client requests, implementing revisions, and organizing project documentation.
Riding Instructor / Videographer
4 Years- Taught lead-line and group riding lessons for children ages 5–13, providing progress updates to parents to enhance communication and engagement.
- Filmed, interviewed, and edited camp rider videos for up to 10 hours per day, coordinating consent and delivery with families and trainers to ensure timely distribution.
- Coordinated barn schedules for riding sessions and horse care, optimizing facility use and ensuring smooth operations.
Hostess
3 Months- Greeted and seated guests in high-end restaurant using Darden DASH, ensuring seamless service for to-go orders.
- Engaged guests in conversations about seasonal promotions, effectively converting discussions into add-on orders while managing difficult guest behavior discreetly.
- Answered phone calls and handled reservation requests with care.
Education
Bachelors - Marketing
Currently on a break to fully dedicate my time to developing my skills, educating, and working in high ticket sales.
Accomplishments
- At Coffee Story, regularly added food and donuts to drink-only orders, sometimes doubling or tripling the original purchase; more than half of first-time customers I served returned at least twice.
- Brought 3 long-term clients to a premium equestrian program and referred 2 long-term students to a private violin instructor.
- Grew a fashion Instagram account to a peak of 1,000+ followers in under 3 months; one Reel reached more than 7 million views.
- Reached out to creators, brands, and companies by phone, email, and DM for UGC and collaboration work.
COMPETITIVE & PERFORMANCE BACKGROUND
- Competitive Equestrian (Saddleseat): 10 years in the sport, 9 competing; 2x national champion; Top 3 at the World's Championship Horse Show four years in a row; UPHA high-point holder for four years; 70%+ career win rate; featured in 10+ magazines.
- Acting: 1+ year of TV/film training at AEC Studios (Masters TV/Film, Intermediate TV/Film, private coaching); 3 industry showcases and lead roles in two short films.
Skills
Tools: Google Workspace
Excel
Canva
Adobe Lightroom
Adobe Premiere Pro
DaVinci Resolve
CapCut
Notion; POS: Toast
Inoview
Darden DASH
Excel
Client Communication
Coachable
Fast Learner
Relationship Building
Active Listening Sales & Upselling
Brand Outreach
Lead Outreach
Customer Service
Conflict Resolution
Problem-Solving
Leadership
Multitasking
Task Prioritization
Persuasive Communication
Timeline
UGC & Brand Outreach
Freelance
09.2025 - 12.2025
Interior Design Assistant
Microcomp Solutions, Inc.
09.2025 - Current
Hostess
Seasons 52
04.2025 - 07.2025
Barista, promoted to Lead Barista
Coffee Story Barakah Brews
09.2024 - 12.2025
Metropolitan State University of Denver
Bachelors from Marketing
08.2024 - 05.2028
Riding Instructor / Videographer
Parker Valley Farms
01.2020 - 01.2024