Lauren Sotomayor
Mobile,AL
Summary
Im Lauren Sotomayor! I relocated to Mobile, AL when I graduated from college. Throughout my life, I have been a dedicated athlete which required significant commitment and determination. My outgoing and extroverted personality often lead my teammate to refer to me as the "catalyst" of the group. After spending about 2 1/2 years in the sales industry. I am now ready to pursue my dream career and take a leadership role!
Overview
7
7
years of professional experience
Work History
Community Liaison
Better Health Group
Mobile, AL
04.2024 - Current
- Served as a liaison between different departments internally ensuring maximum efficiency in addressing community needs.
- Coordinated volunteer recruitment efforts to support various programs within the organization.
- Strengthened community partnerships by organizing and attending collaborative events.
- Give tours and schedule appointments for New Patients.
- Hosting events like Open Houses, Grand Openings, Farmers Markets, etc.
- Communicated with community members to assess concerns or current issues and identify corrective measures.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Increased awareness of available programs and services through targeted outreach efforts, leading to higher participation rates.
- Improved community engagement by organizing and leading public forums that addressed local concerns and facilitated dialogue between residents and public officials.
Account Executive
Nexstar Digital- WKRG News 5
Mobile, AL
11.2023 - 04.2024
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Cold call/ Walk-ins to businesses in the area to talk about our products and how we can help their business.
- Helped create the commercials to the clients liking and created the schedule for the campaign.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Administrative Assistant
Waterfall Canyon Academy. Web
Ogden, UT
05.2018 - 12.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Set up parent orientation calls monthly
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managing teams calendar and schedule for the month
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Communicating with educational consultants and referral sources
- Primary point to set up enrollment of resident
- Managing teams calendar and schedule for the month
Education
Bachelor of Science - Biology Pre-Medical
Spring Hill College
Mobile, ALBachelor of Science - Biology Pre-Medical
Bluefield University
Bluefield, VA05-2023
Skills
- Teamwork and collaboration
- Team leadership
- Flexible schedule
- Organizational systems
- Community partnerships
- Community resource knowledge
- Fundraising
- Community resources
- Public speaking
- Community networking
- Time management
- Customer service
- Attention to detail
Timeline
Community Liaison
Better Health Group
04.2024 - Current
Account Executive
Nexstar Digital- WKRG News 5
11.2023 - 04.2024
Administrative Assistant
Waterfall Canyon Academy. Web
05.2018 - 12.2022
Bachelor of Science - Biology Pre-Medical
Spring Hill College
Bachelor of Science - Biology Pre-Medical
Bluefield University