Lauren Soucy

Cashier Assistant

Costco Wholesale Corp

09.2024 - Current

Met customer needs through polite, friendly and attentive service.
Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
Helped customers complete purchases, locate items, and join reward programs.
Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
Worked with other associates to support cashiers and management needs.
Cleaned and sanitized cashier workstation and scanning area.
Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
Addressed and resolved complaints quickly to maintain customer satisfaction.
Retrieved items for customers and verified prices.
Answered questions about store policies and addressed customer concerns.
Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.