Lauren Soules
Summary
I am a hard working, customer focused, gospel centered, and mission driven office management professional. I am organized, efficient, self motivated, reliable and adaptable.
Overview
19
19
years of professional experience
Work History
Elementary School Office Manager
Westminster Christian School
05.2021 - 05.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing parent inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Sent out weekly communication to parents to keep them apprised of upcoming school events.
- Worked with each of the teachers I supported individually to see how I could best and most effectively meet their needs.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Maintained accurate financial records.
- Managed all office equipment and coordinated maintenance when needed.
- Coordinated monthly staff events to encourage high morale and team unity.
Assistant to a Financial Advisor
Thrivent Financial
03.2019 - 03.2020
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Assisted manager in all aspects of business operations.
- Planned and coordinated logistics and materials for sales pitch meetings.
- Planned and coordinated logistics for community Thrivent Events.
- Regularly called clients to ensure we were meeting their needs and to offer any further costumer service that was needed.
- Learned new software program to help track data from clients with the intention of being able to better serve and meet their needs.
Co Youth Ministry Director
Village Church of Bartlett
08.2013 - 06.2018
- Coordinated special events such as fundraisers, mission trips, and community service projects.
- Developed and executed comprehensive budgets, ensuring responsible financial management for the ministry.
- Fostered a culture of spiritual growth and development through ongoing discipleship initiatives and opportunities for deepening faith.
- Prepared, coordinated and distributed information about yearly schedule of activities.
- Set up regular communication with parents and other church congregants.
- Developed relationships with students for the purpose of their spiritual growth and mentoring opportunities.
Head Trip Leader and HR Manager
LeaderTreks
05.2004 - 08.2008
- Led groups on mission trips and backpacking trips with a focus on leadership development both inside the United States as well as overseas.
- Managed trip logistics, budget, work project, and ministry partnerships efficiently to ensure effective, and well run trips all according to company guidelines.
- Recruited, hired, trained, and evaluated 20+ interns for summer staff every year.
- Trained, mentored, evaluated all trip leaders.
- Evaluated trip feedback from participants to identify areas of improvement for future trips led by the organization.
- Collaborated effectively with co-leaders to create a cohesive team dynamic that enhanced trip operations.
- Adapted to unforeseen challenges or changes in itinerary seamlessly to minimize disruption for group members.
- Built personal relationships with each church and youth pastor I partnered with, to promote positive experiences.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
Education
Bachelor of Arts - Oral Communications With A Spanish Minor
Huntington College
Huntington, IN05-2004
Skills
- Office management
- Inventory management
- Event planning
- Budget managment
- Logistics coordination
- Relationship building
- Office administration
- Scheduling and calendar management
Timeline
Elementary School Office Manager
Westminster Christian School
05.2021 - 05.2023
Assistant to a Financial Advisor
Thrivent Financial
03.2019 - 03.2020
Co Youth Ministry Director
Village Church of Bartlett
08.2013 - 06.2018
Head Trip Leader and HR Manager
LeaderTreks
05.2004 - 08.2008
Bachelor of Arts - Oral Communications With A Spanish Minor
Huntington College
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