Lauren Sprenger
Harrison,AR
Summary
Recent graduate with solid understanding of Drama Education & Speech and Theatre. Valuable hands-on experience gained through academic projects and internship. Strong teamwork, problem-solving, and time-management skills. Ready to embark on career journey and make meaningful contributions in the industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fitness Attendant
UREC
10.2022 - Current
- Greeting and Assisting Gym Members: Welcome gym members as they enter and provide a friendly, approachable presence
- Answer questions about gym equipment, classes, and membership policies
- Provide assistance to new members by explaining how to use the gym equipment or introducing them to different areas of the facility
- Ensuring Safety and Cleanliness: Monitor gym floor activities to ensure that all equipment is being used safely and properly
- Provide safety tips and guidance to members using machines or weights, ensuring proper form to prevent injury
- Keep the gym area clean and organized, including wiping down equipment after use and ensuring cleanliness of locker rooms, restrooms, and other facilities
- Report any damaged or malfunctioning equipment to maintenance staff
- Maintaining Equipment and Facility: Set up and take down gym equipment, including arranging weights, mats, and other gear for classes or individual use
- Ensure that equipment is in good working condition, perform basic maintenance, and assist with minor repairs when needed
- Replenish cleaning supplies and disinfectant wipes in high-use areas
- Monitoring Member Access: Verify memberships by checking IDs or scanning member cards upon entry
- Monitor the gym floor for unauthorized access or improper conduct
- Assist in checking members into group fitness classes or special sessions
Guest Experience Associate
Aquarium at the Boardwalk
05.2021 - Current
- Greeting and Assisting Visitors: Welcome guests as they arrive, providing them with information about the aquarium, exhibits, and special events
- Answer questions from visitors regarding exhibit details, animal species, and the aquarium's policies
- Provide general assistance, such as helping guests with directions or giving information about facilities like restrooms, cafes, and gift shops
- Providing Educational Experiences: Share interesting facts and information about the animals, exhibits, and conservation efforts
- Lead or assist with interactive talks, animal feedings, or educational programs
- Engage guests with fun, interactive activities (e.g., touch tanks, trivia, or scavenger hunts)
- Monitoring and Ensuring Safety: Ensure that visitors follow aquarium safety rules and guidelines, such as no touching the animals unless permitted
- Monitor guest behavior to ensure a safe, enjoyable environment for everyone
- Assist in emergency situations, ensuring visitors' safety if needed
- Managing Guest Flow: Help control crowd flow during peak times, ensuring visitors can enjoy exhibits without overcrowding
- Assist in managing line queues for popular attractions or activities
- Ensure that guests respect time limits for interactive exhibits or shows, if applicable
- Selling Tickets and retail items: Operate ticket counters or online sales systems for admissions, and special event tickets
- Handle cash or digital payments, and provide receipts
- Providing Customer Service: Handle guest complaints or concerns with professionalism, ensuring they have a positive experience
- Offer solutions to problems (e.g., lost items, refunds, etc.) or escalate issues to management when necessary
- Ensure overall guest satisfaction and address any service-related needs
Intern-Theatre Class
Springdale High School
01.2025 - 05.2025
- Taught the class solo for 3 weeks during March-April
- Gained practical experience in various aspects of the field, applying academic theatre knowledge to real-world situations.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
- Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
Education
Bachelor of Arts - Theater, Drama Education
University of Arkansas At Fayetteville
Fayetteville, AR05.2025
High School Graduate -
Harrison High School
925 Goblin Dr, Harrison, AR, 7260107-2020
Skills
- Customer service
- Time management
- Communication skills
- Food service
- Guest services
- Leadership
- CPR
- AED/First Aid
Accomplishments
Completed 5 months of drama education internship at Springdale High School.
First student to graduate from the U of A with a degree in drama education.
Certification
- CPR Training - 2022-Present
- First Aid, AED Training - 2022-present
Languages
English
Native or Bilingual
Timeline
Intern-Theatre Class
Springdale High School
01.2025 - 05.2025
Fitness Attendant
UREC
10.2022 - Current
Guest Experience Associate
Aquarium at the Boardwalk
05.2021 - Current
Bachelor of Arts - Theater, Drama Education
University of Arkansas At Fayetteville
High School Graduate -
Harrison High School
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