Lauren Starr
Connersville,IN
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations for various projects statewide. Experienced in assessing, implementing, and adjusting as needed to fit the need of the current project, all while applying a creative and analytical approach to operations to maintain continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Utilizes existing statewide relationships through mentoring, training and empowering teams to excel in performance.
Overview
11
11
years of professional experience
Work History
Special Projects & Marketing Coordinator
Ivy Tech Hamilton County
03.2021 - Current
- Strategic thought partner with the Chancellor
- Streamline procedures by standardizing project documentation and recordkeeping requirements
- Maintain project timelines by monitoring progress and reworking strategies to better align operations with targets
- Keep project stakeholders informed by compiling, organizing and reporting on project data
- Liaise with project stakeholders concerning project details and deliverables
- Establish project roadmaps covering objectives, schedules and budget
- Management and implementation of large scale campus projects, including 4DX and the Hamilton County Scale-up Plan
- Obtain and analyze metrics through Tableau
- Utilize project management tools, including Asana to track projects
- Form and partner with cross-functional teams to advance a project or initiative
- Champion continuous improvement initiatives within the organization through regular review of existing processes and identification of opportunities for optimization.
- Design brochures and flyers for marketing needs
- Maintain brand vision, mission and voice across channels and collaborated with internal teams to develop ongoing strategy
- Maintaining of campus website through Umbraco
- Utilize social media and create needed content
- Served as Goal 3 Strategic Rotation Lead (Dec 2020- Mar. 2022)
- Served as Campus Data Lead ( Mar. 2021- Oct. 2023)
- Currently serves as campus Change Agent
- Currently serves as campus Process and Improvement Lead
- Currently serves as campus Data Lead
- Currently serves as campus 4DX Coach
- Currently serves as Statewide 4DX Trainer & Coach (July 2022-Current)
Special Projects Coordinator
Ivy Tech Richmond
09.2020 - 03.2021
- Strategic thought partner with the Chancellor
- Streamlined procedures by standardizing project documentation and recordkeeping requirements
- Facilitated all needs in regards to Campus Board of Trustees
- Facilitated smooth execution of projects by coordinating necessary resources at each stage
- Kept project stakeholders informed by compiling, organizing and reporting on project data
- Obtained and analyzed reporting data through Tableau
- Served as campus Change Agent
- Served as campus Process & Improvement Lead
- Served as campus Data Lead.
Business Office Specialist
Ivy Tech Richmond
03.2019 - 09.2020
- Delivered timely payments to vendors based on internal schedules and established payment agreements
- Completed payments by working with multiple systems and payment methods
- Contributed to business operations improvements by streamlining accounts payable processes
- Issued stop-payments or purchase order amendments
- Verified Compliance in areas such as Purchase Orders, Travel, and Pcard usage
- Balanced and reconciled discrepancies in financial records.
Bookstore Manager
Follett Bookstore- Ivy Tech Richmond
01.2017 - 02.2019
- Maintained high store standards in merchandising, security and visual presentation
- Balanced tills at end of shifts and made daily bank deposits
- Coordinated employee schedules for optimum performance and shift coverage
- Oversaw employee recruiting, onboarding and training on store procedures
- Organized regular inventory counts to keep records accurate and identify supply needs
- Supervised administrative activities directly related to making products or providing services
- Prepared staff work schedules and assigned specific duties
- Facilitated all aspects of the newly added online bookstore component from the local campus level
- Worked closely with Ivy Tech staff to facilitate joint events and activities.
Bookstore Sales Associate
Follett- Ivy Tech Richmond
07.2013 - 01.2017
- Kept accurate drawer through correct handling of cash and payments
- Maintained customer satisfaction with exceptional, above-and-beyond service for requests
- Greeted customers and asked questions to assess needs
- Prepared merchandise for purchase or rental
- Helped store meet demand by communicating specific project needs to managers
- Worked closely with Ivy Tech employees to resolve student book needs or possible issues
- Replenished supplies by monitoring and sourcing inventory
- Recorded daily transactions in system using correct procedures and focusing on accuracy.
Education
Bachelor of Science (B.S.) - Business Administration
Purdue Global University
Online, Excel TrackCertified Associate in Project Management -
Project Management Institution
OnlineCosmetology -
The Paul Mitchell School
Orlando, FL07.2005
Cosmetology -
Whitewater Technical Career Center
Connersville, IN06.2004
Diploma -
Franklin County High School
Brookville, IN06.2004
Skills
- Strategic Planning
- Project Management
- Change Management
- Process & Improvement
- Creative Thinking
- Data Utilization
- Statewide Relationship Building
- Team Collaboration
- Facilitation
- Coaching & Training
- Idea Development and Brainstorming
- Deadline Driven
- Project Management Software Proficiency
- Multitasking
- Problem Resolution
- Project Presentations
- Proposal Development
- Attention to Detail
- Leadership
- Organizational Skills
- Goal Setting
- Cross-functional Collaboration
- Conflict Resolution
- Event Planning and Logistics
Internal Training
- Lean Training (Mar. 2020)
- Simplex 1 Training (June 2021)
- Simplex 2 Training (May 2022)
- Prosci, Taking Charge of Change (March 2022)
- Leadership Academy (Sept. 2022-April 2023)
Professional References
Jen Fisher, AVP- Project Implementation & Support
Ivy Tech Community College, Systems Office
jfisher147@ivytech.edu
Dr. Stacy Atkinson, Chancellor
Ivy Tech Indianapolis
satkinson17@ivytech.edu
Andy Cummings, Vice Chancellor of Finance & Administration
Ivy Tech Indianapolis
acummings61@ivytech.edu
Timeline
Special Projects & Marketing Coordinator
Ivy Tech Hamilton County
03.2021 - Current
Special Projects Coordinator
Ivy Tech Richmond
09.2020 - 03.2021
Business Office Specialist
Ivy Tech Richmond
03.2019 - 09.2020
Bookstore Manager
Follett Bookstore- Ivy Tech Richmond
01.2017 - 02.2019
Bookstore Sales Associate
Follett- Ivy Tech Richmond
07.2013 - 01.2017
Bachelor of Science (B.S.) - Business Administration
Purdue Global University
Certified Associate in Project Management -
Project Management Institution
Cosmetology -
The Paul Mitchell School
Cosmetology -
Whitewater Technical Career Center
Diploma -
Franklin County High School
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