Lauren Stump
Roanoke,VA
Summary
Demonstrated exceptional time management and problem-solving abilities, ensuring high standards of cleanliness and safety. Achieved notable parent satisfaction through effective communication and personalized care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Daycare Teacher
Children’s Nest
09.2021 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
Retail Worker
Lids Hat World
05.2024 - 08.2024
- Embroidered/ personalized hats the customers satisfaction
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Helped customers complete purchases, locate items, and join reward programs.
Retail Sales Associate
Dicks
12.2023 - 01.2024
- Streamlined checkout process, reducing wait times and improving customer satisfaction.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Performed cash, card, and check transactions to complete customer purchases.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and provided outstanding customer service.
Education
High School Diploma -
Northside High
6758 Northside High School Rd, VA 2401905.2022
Skills
- Time management
- Child safety
- Cleaning and sanitation
- Lesson planning
- Strong work ethic
- Health and safety
- Customer service
- Problem-solving
- CPR and first aid
- Approachable
- First aid training
- Social skills development
Certification
CPR, AED, and First Aid
Timeline
Retail Worker
Lids Hat World
05.2024 - 08.2024
Retail Sales Associate
Dicks
12.2023 - 01.2024
Daycare Teacher
Children’s Nest
09.2021 - Current
CPR, AED, and First Aid
High School Diploma -
Northside High
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