Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lauren Stumpfl

Beavercreek

Summary

Dynamic professional with a proven track record in customer service and teamwork, demonstrated at renowned retailers like American Eagle Outfitters. Excelled in enhancing customer satisfaction and fostering repeat business through exceptional service and problem-solving skills. Skilled in multitasking and time management, consistently delivering high-quality outcomes.

Overview

2
2
years of professional experience

Work History

Sales Associate

Altar'd State
07.2024 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Sales Associate

American Eagle Outfitters
03.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Baker

Crumbl Cookies
11.2022 - 02.2023
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Decorated and iced cookies
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

Education

High School Diploma -

Archbishop Carroll High School
Dayton, OH
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills

Languages

Spanish
Limited Working

Timeline

Sales Associate

Altar'd State
07.2024 - Current

Sales Associate

American Eagle Outfitters
03.2024 - Current

Baker

Crumbl Cookies
11.2022 - 02.2023

High School Diploma -

Archbishop Carroll High School
Lauren Stumpfl