Summary
Overview
Work History
Education
Skills
Timeline
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Lauren SUCHECKI

Ventura,CA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience

Work History

Store Manager

Mihaels Arts And Crafts
11.2005 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

Associate of Science - Administration of Justice

Allan Hancock College
Santa Maria, CA

Skills

  • Product and Service Sales
  • Employee Motivation
  • Order Management
  • Time Management
  • Accurate Cash Handling
  • Store Opening and Closing Procedures
  • Staff Training
  • Customer Service
  • Staff Management
  • Team Leadership
  • Root Cause Analysis
  • Performance Review
  • Leadership Development

Timeline

Store Manager

Mihaels Arts And Crafts
11.2005 - Current

Associate of Science - Administration of Justice

Allan Hancock College

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Lauren SUCHECKI