Lauren Swint
Raleigh,NC
Summary
Dynamic leader with a proven track record at Carroll's Kitchen, enhancing product quality and fostering high employee satisfaction. Expert in operations management and team building. I excel in processing and producing large catering orders. Skilled in inventory control and efficient multitasking.
Overview
19
19
years of professional experience
Work History
General Manager & Catering Director
Carroll's Kitchen
04.2021 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Enhanced product quality by instituting quality control procedures, resulting in fewer customer complaints.
- Oversee and coordinate all catering orders from inquiry to production.
- Order all restaurant inventory including food and paper products.
Server and Store Trainer
Miller's Ale House
08.2005 - 03.2014
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
No Degree - Associate of Science
Florida State Community College
Jacksonville, FLHigh School Diploma -
Bartram Trail High School
Jacksonville, FL06.2007
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Time Management
- Training and coaching
- Inventory Control
Timeline
General Manager & Catering Director
Carroll's Kitchen
04.2021 - Current
Server and Store Trainer
Miller's Ale House
08.2005 - 03.2014
No Degree - Associate of Science
Florida State Community College
High School Diploma -
Bartram Trail High School
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