Lauren Tarrant
Las Cruces,NM
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Dale's Graphic Design
08.2022 - Current
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Sorted and distributed office mail and recorded incoming shipments for records.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
Business Development Representative
Comfort Systems USA, Southeast
03.2021 - 08.2022
- Networked among local business and community organizations to develop leads and generate business.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed business pipeline using cold and warm techniques.
General Manager
TMX Finance Family Of Companies
11.2012 - 03.2021
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented operational strategies and effectively built customer and employee loyalty.
Leasing Consultant
CLK Multifamily Management
05.2008 - 10.2012
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Verified tenant incomes and other information before accepting lease applications.
Education
GED -
Bishop State Community College
Mobile, AL09.2001
Skills
- Document Control
- Workflow Optimization
- Active Listening
- Database Management
- New Product Introduction Strategies
- Lead Generation
- Staff Management
- P & L Management
Timeline
Administrative Assistant
Dale's Graphic Design
08.2022 - Current
Business Development Representative
Comfort Systems USA, Southeast
03.2021 - 08.2022
General Manager
TMX Finance Family Of Companies
11.2012 - 03.2021
Leasing Consultant
CLK Multifamily Management
05.2008 - 10.2012
GED -
Bishop State Community College
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