Lauren Temple
Olive Branch,MS
Summary
I am a current Ultrasound student, skilled in a variety of work environments to include office management, dental assisting, and receptionist work. I have excellent communication skills, highly empathetic, and exceptional active listening skills. Through my front office experience, and dental assisting work, I have developed a desire to work with patients in a meaningful capacity. I am ready to start work and learn on the job.
Overview
4
4
years of professional experience
Work History
Receptionist
Campbell Clinic
04.2020 - 02.2022
- Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated patient records.
- Kept reception area clean and neat to give visitors positive first impression.
- Took patient payments, and updated insurance information.
Office Manager
Mr. Christmas
09.2019 - 04.2020
- Maintained computer and physical filing systems.
- Maintained orders on the AS400.
- Oversaw Dropship, and maintained over 20 accounts.
- Trained and oversaw seasonal workers on the AS400, and other Dropship sites.
- Corresponded with multiple warehouses, and with our New York office to make sure items were shipping on time.
- Maintained 4 email accounts involving customer service.
Orthodontic Assistant
Sims Orthodontics
12.2017 - 08.2019
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Took x-rays, photographs and impressions of patients' teeth and mouth.
- Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Education
Associate of Science - Ultrasound
Concorde Career College
Memphis, TN11.2023
Certification - Dental Assisting
Dental Staff School of TN
Brentwood, TN11.2017
High School Diploma -
Durant High School
Plant City, FL05.2015
Skills
- Customer Service Management
- Organizational Skills
- Data Entry
- Problem Solving
- Patient Engagement
- Checking Patient Details
Timeline
Receptionist
Campbell Clinic
04.2020 - 02.2022
Office Manager
Mr. Christmas
09.2019 - 04.2020
Orthodontic Assistant
Sims Orthodontics
12.2017 - 08.2019
Associate of Science - Ultrasound
Concorde Career College
Certification - Dental Assisting
Dental Staff School of TN
High School Diploma -
Durant High School
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