Lauren Tole
Hurricane,UT
Summary
Experienced in effectively communicating and collaborating with diverse teams and departments. Excel at building rapport and fostering long-term relationships to drive student enrollment. Proven track record of success. Possess strong interpersonal skills to connect with individuals from various backgrounds and cultures. Leverage exceptional communication abilities to navigate complex situations and facilitate productive collaborations, ultimately contributing to the achievement of organizational goals.
Overview
7
7
years of professional experience
Work History
Enrollment Counselor
CCU Online- Colorado Christian University
05.2025 - Current
- Assessed student interests and skills and provided strategic information about pursuing suitable courses.
- Reviewed admissions applications and evaluated student credentials.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Advocated for students to access available resources.
- Worked well in a team setting, providing support and guidance.
- Averages 100 phone calls per day
Lead Enrollment Counselor
Colorado Christian University
09.2024 - 04.2025
- Developed and implemented training with new staff members.
- Built and maintained professional relationships with school guidance counselors.
- Maintained Enrollment Counselor duties.
- Provided coaching and mentoring to employees.
- Averages 25 phone calls a day
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
- Reviewed admissions applications and evaluated student credentials.
- Educated students on college admissions process and scholarship requirements.
Enrollment Counselor
Colorado Christian University
01.2022 - 09.2024
- Report to Assistant Director of Recruitment
- Communicated effectively via telephone, email, and in person with prospective customers.
- Understood and thoroughly explained educational opportunities provided to potential students
- Determined financial needs by assessing existing aid and finding additional potential scholarship opportunities
- Educated students on the college admissions process and scholarship requirements.
- Advocated for students to access available resources.
- Operated and maintained applicant tracking and candidate management systems.
- Coordinated recruiting travel trips out of state.
- Averages 25 phone calls a day
Content Creator
MarcoMediasm
07.2021 - 06.2022
- Social media manager - responsible for maintaining up to 14 client's social media presence
- Bring to life client's brand ideas by creating unique content pieces through Canva, increase community engagement (current clients engagement rate average is 13.93%, with the highest being 17.59%), and communicate frequently with clients via phone call, email, and text messaging
- Manage editorial calendar and content distribution across various channels, ensuring consistent messaging and brand voice alignment
- Conduct market research and trends analysis to identify content opportunities and optimize content performance metrics
Marketing and Events Graduate Assistant
Colorado Christian University
08.2021 - 01.2022
- Report to the Associate Dean for Marketing and Events, assist the Digital Marketing & Messaging Manager and the Event Coordinator with Social Media Marketing and CCU events
- Social Media- keeps track of analytics, photography, and helps to create and edit feed and Reels content for @myCCU
- Events- assists in physical preparation of events, and helps put together collateral for events
- Assisted in the development and implementation of marketing campaigns to promote events and programs within the university community
Social Media Manager/Assistant Manager
Texas Grounds Coffee Company
09.2018 - 08.2021
- Social Media Manager - responsible for maintaining companies' social presence on Yelp, Google Business, Instagram, and Facebook
- Content creation and creative photo editing led to a 76% reach increase on Facebook, and a 34% reach increase on Instagram
- Assistant Manager- Maintain inventory, vendor liaison, shift lead over baristas, and manage communication channels between owners, management, and staff
Education
BBA - Management, Marketing
Texas Lutheran University
Seguin, TX05.2021
Skills
- Detail Oriented
- Problem Solving
- Collaboration
- Travel and Event Planning
- Salesforce
- Docusign
- Cross-functional teamwork
- Lightroom
- Microsoft Office
- Client relationship building
Timeline
Enrollment Counselor
CCU Online- Colorado Christian University
05.2025 - Current
Lead Enrollment Counselor
Colorado Christian University
09.2024 - 04.2025
Enrollment Counselor
Colorado Christian University
01.2022 - 09.2024
Marketing and Events Graduate Assistant
Colorado Christian University
08.2021 - 01.2022
Content Creator
MarcoMediasm
07.2021 - 06.2022
Social Media Manager/Assistant Manager
Texas Grounds Coffee Company
09.2018 - 08.2021
BBA - Management, Marketing
Texas Lutheran University
Similar Profiles
Janice ShippyJanice Shippy
Assistant Professor of Nursing at Colorado Technical University OnlineAssistant Professor of Nursing at Colorado Technical University Online
Rachael GordonRachael Gordon
Financial Aid Advisor 1 at Colorado Technical University OnlineFinancial Aid Advisor 1 at Colorado Technical University Online
Savon GreenSavon Green
Student at Colorado Technical University OnlineStudent at Colorado Technical University Online
MATT HANKSMATT HANKS
Lead Server at Switchback/DuliviasLead Server at Switchback/Dulivias
Kerry MellorKerry Mellor
Sr. Outside Plant Construction Tech 3 at TDS TelecommunicationsSr. Outside Plant Construction Tech 3 at TDS Telecommunications