Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
SalesAssociate

Lauren Towery

Antioch, TN ,TN

Summary

Highly experienced Job Title known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

7-11 Convenience Store
Nashville TN , TN
02.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Tracked stock using company inventory management software.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Prepared large cash deposits with zero discrepancies.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Developed, marketed and sold full range of products and support services.
  • Educated associates on market trends and stayed up-to-date on forecasts.

Night Shift Supervisor

Greenhills Health & Rehabilitation Center
Nashville , TN
07.2018 - 12.2018
  • Observed each team member to carry out duties and provided constructive criticism.
  • Trained staff members to perform inventory management, customer service and maintenance.
  • Managed communication between associates and management, addressing key issues and needs.
  • Assigned each member of Number person team with specific daily tasks and responsibilities.
  • Upheld federal safety standards and environmental disposal protocols.
  • Compiled reports on production shortfalls, accidents and equipment problems.
  • Assisted customers with complaints, questions, and concerns.
  • Organized evening meetings to set operations for following day and next shift crew.
  • Coordinated with production managers, monitoring material movement in and out of facility.
  • Maintained stock of products and ordered new products when stock was running low.
  • Supervised ongoing daily production phases.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Managed staff hiring, training, and supervision.
  • Cultivated professional working relationships with peers and supervisors.
  • Oversaw loading and unloading of packages in warehouse.
  • Oversaw, coached and evaluated Number Type employees.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.

Family Practice Physician Nurse

Belmont Medical Group
Nashville , TN
07.2009 - 11.2010
  • Advised patients about diet and hygiene to prevent disease.
  • Conducted over Number physical examinations per Timeframe to provide information needed for insurance coverage, admission to schools and consideration for jobs.
  • Remained up-to-speed with developments and best practices in medicine by attending Type conferences and seminars.
  • Ordered x-rays, ultrasounds and laboratory tests.

Education

Associate Degree In Nursing - Nursing

Columbia State Community College
Columbia, TN
05.2005

Skills

  • Sales Expertise
  • Time Management
  • Policy and Procedure Adherence
  • Customer Needs Assessment
  • Upselling Techniques
  • Sales Generation
  • Stockroom Upkeep
  • Retail Loss Prevention
  • Customer Service
  • Teamwork and Collaboration
  • Inventory Control Procedures
  • Dispute Mediation
  • Store Opening and Closing
  • Order Processing
  • Verbal and Written Communication
  • Cash Handling
  • Stocking and Receiving
  • Membership Sales
  • Cash Register Operations
  • Credit and Cash Transactions
  • Sales Communications
  • Speaking Clearly

Accomplishments

  • Effective Communication - Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.

Certification

  • Area of expertise License - Timeframe

Timeline

Sales Associate

7-11 Convenience Store
02.2022 - Current

Night Shift Supervisor

Greenhills Health & Rehabilitation Center
07.2018 - 12.2018

Family Practice Physician Nurse

Belmont Medical Group
07.2009 - 11.2010

Associate Degree In Nursing - Nursing

Columbia State Community College

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Lauren Towery