Lauren Trelease
Hubert,NC
Summary
Experienced with patient care and dental procedure support, ensuring smooth clinic operations. Utilizes effective sterilization and infection control practices for safe environment. Knowledge of dental software and radiography, enhancing patient care quality and clinic efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dental Assistant
Family Comprehensive & Cosmetic Dentistry
02.2022 - Current
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Experienced Dental Assistant II with expertise in supporting dental procedures and patient care. Skilled in taking radiographs, preparing treatment areas, assisting with various dental treatments, and managing patient records.
- Proficient in sterilization techniques, maintaining equipment, and ensuring a smooth patient experience while collaborating closely with the dental team to provide quality care.
- Strong interpersonal skills, ensuring a comfortable and positive experience for patients; skilled in taking medical histories, explaining procedures, and providing post-care instructions.
Insurance Coordinator
Carolinas Oral and Facial Surgery Center
11.2021 - 02.2022
- Verified insurance and communicated coverage to staff and patients.
- Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
- Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
Administrative Assistant
Odenton Dental Center
07.2013 - 06.2021
- Assisting the Dentist in various procedures such as restorative, oral surgery, dental implants, and endodontics
- Preparing patient rooms and keeping rooms well stocked with materials
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Maintained the front desk and reception area in a neat and organized fashion
- Dispersed incoming mail to correct recipients throughout the office
- Made copies, sent faxes and handled all incoming and outgoing correspondence
- Organized files, developed spreadsheets, faxed reports and scanned documents
- Received and distributed faxes and mail in a timely manner
- Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues
- Dental Coding and charting
- Effectively operated x-ray machines and developed x-rays
- Reviewed status of waiting room on a routine basis to ensure that patients were being seen in a timely fashion
- Expertly filed patients' charts and processed billing and payments
- Educated patients about proper oral hygiene and prevention of dental diseases
- Expertly managed difficult or emotional patient situations and responded promptly to patient needs
- Delivered preoperative and postoperative care
- Contacted providers to discuss status of rebilling and reimbursement process to ensure account resolution
- Implemented updated online collection procedures for payment, increasing on-time payments
- Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays
Administrative Manager, Dental Assistant
Howard County Correctional Center
12.2012 - 05.2013
- Managed office inventory and placed new supply orders
- Generated financial reports for management review
- Prepared standard operating procedures
- Planned travel arrangements for inmate medical appointments
- Made copies, sent faxes and handled all incoming and outgoing correspondence
- Verified that information in the computer system was up-to-date and accurate
- Created monthly reports for records, closed terminated records and completed chart audits
- Operated office equipment such as copiers and fax machines
- Dental Assisting
- Properly sterilized dental equipment and examination rooms in accordance with infection control policies
- Thoroughly gathered and recorded medical and dental histories and vital signs of patients
- Correctly arranged instrument trays prior to dental procedures and surgeries
- Proficiently assisted dentist with diagnostic, preventative, general, and surgical procedures
- Gently and skillfully took and developed radiographs
- Maintained proper graphical and peri charting
- Consistently ensured the functioning and sterilization of equipment being used
Education
Associate of Arts - Dental Assisting/Radiology
Anne Arundel Community College Arnold
Arnold, MD01.2013
High School Diploma -
Glen Burnie Senior High School
Glen Burnie, MD01.2012
Skills
- Dental Assisting
- Infection Control Training
- Dentrix
- Chairside Assisting
- Eaglesoft
- HIPAA
- Dental Receptionist
- Medical Scheduling
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- X-ray processing
- Instrument sterilization techniques
- CPR/AED
Certification
Dental Radiology, 03/01/17, LIC.REG.CERT.NO - 19001
Personal Information
- Authorized To Work: US
- Title: Dental Assistant
Timeline
Dental Assistant
Family Comprehensive & Cosmetic Dentistry
02.2022 - Current
Insurance Coordinator
Carolinas Oral and Facial Surgery Center
11.2021 - 02.2022
Administrative Assistant
Odenton Dental Center
07.2013 - 06.2021
Administrative Manager, Dental Assistant
Howard County Correctional Center
12.2012 - 05.2013
High School Diploma -
Glen Burnie Senior High School
Dental Radiology, 03/01/17, LIC.REG.CERT.NO - 19001
Associate of Arts - Dental Assisting/Radiology
Anne Arundel Community College Arnold
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