Lauren Trevino
Winston-Salem,NC
Summary
Talented Deli Manager adept at training employees, leading teams and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team.
Overview
11
11
years of professional experience
Work History
Deli Manager
Food Lion
10.2023 - Current
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Observed quality assurance standards to optimize freshness of deli products.
Cake Decorator/Deli Manager
Food Lion
04.2022 - Current
- Designed specialty cakes for any event.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Managed material inventory and ordered new materials when needed.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
- Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction.
Certified Baker Trainer
Panera Bread
03.2013 - 04.2022
- Managed scheduling for baking staff, optimizing coverage during peak hours while minimizing labor costs.
- Enhanced bakery product quality by implementing new recipes and techniques in daily operations.
- Promoted employee engagement through team-building activities and open communication channels, leading to increased productivity among staff members.
- Developed strong relationships with suppliers, ensuring timely deliveries of high-quality ingredients for production.
Education
Certified Nursing Assistant - Nursing
Guildford Technical Community College
High Point, NC08.2012
Skills
- Customer Service
- Employee Supervision
- Task Delegation
- Inventory Management
- Ordering Supplies
- Staff Training
- Product Rotation
- Sanitation Standards
- Food Safety
Timeline
Deli Manager
Food Lion
10.2023 - Current
Cake Decorator/Deli Manager
Food Lion
04.2022 - Current
Certified Baker Trainer
Panera Bread
03.2013 - 04.2022
Certified Nursing Assistant - Nursing
Guildford Technical Community College
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