Lauren Trigg
Waynesboro,MS
Summary
Professional administrator with focus on operational excellence and team collaboration. Skilled in office management, client relations, and efficient workflow processes. Reliable with strong problem-solving abilities, adaptable to changing needs, and driven by achieving impactful results. Strong communication and leadership skills ensure seamless coordination and support for team objectives.
Overview
10
10
years of professional experience
Work History
Senior Branch Office Administrator
Edward Jones
08.2016 - 08.2025
- Managed daily operations, ensuring compliance with company policies and procedures.
- Coordinated branch activities to enhance client experiences and improve service delivery.
- Streamlined communication between financial advisors and clients, fostering stronger relationships.
- Oversaw scheduling and resource allocation, optimizing branch workflow and productivity.
- Enhanced customer satisfaction with personalized service and prompt resolution of issues.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
Secretary
Farm Bureau Matt Hall
04.2016 - 08.2016
- Communicated effectively with clients, vendors, and team members to facilitate workflow.
- Maintained accurate records and filing systems to ensure efficient operations.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
Daycare Worker
First Baptist Early Learning Center
04.2015 - 05.2016
- Supervised daily activities to ensure safety and engagement for children in care
Skills
- Scheduling and planning
- Office administration
- Document management
- Report preparation
- Human resources management
- File organization
- Verbal communication
- Database entry
Timeline
Senior Branch Office Administrator
Edward Jones
08.2016 - 08.2025
Secretary
Farm Bureau Matt Hall
04.2016 - 08.2016
Daycare Worker
First Baptist Early Learning Center
04.2015 - 05.2016