Lauren Tristan Jackson
Keller,Texas
Summary
Dependable team player with over 3 years of customer service and sales experience. Proven ability to connect with customers and maintain organization in high-pressure environments. Passionate about outdoor activities, including climbing and hiking, with a commitment to helping customers find the right gear for their adventures.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks Coffee Company
08.2022 - Current
- Provide excellent customer service daily, building genuine connections with regulars and new guests.
- Skilled at de-escalating challenging situations and keeping a positive atmosphere.
- Known for working quickly and efficiently under pressure while maintaining a clean and organized workspace.
- Experience with upselling products, recommending seasonal items, and handling POS transactions accurately.
- Collaborate with team members to meet high-volume demands in a fast-paced environment.
Barista
Redefined Coffeehouse
01.2022 - 06.2022
- Created a welcoming environment by helping customers choose drinks and products tailored to their preferences.
- Maintained a clean, organized café setting and contributed to smooth teamwork during busy shifts.
- Handled transactions and customer orders with accuracy and professionalism.
Education
Diploma - undefined
Byron Nelson High School
01.2024
Skills
- Customer Service & Sales
- Team Collaboration & Communication
- Problem Solving & Conflict De-Escalation
- Organized & Detail-Oriented
- Retail & POS Systems
- Works Well Under Pressure
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Active listener
- Cleanliness
- Exceptional customer service
- Team leadership
- Hospitality service expertise
Hobbies and Interests
Passionate about outdoor recreation: backpacking, rock climbing, hiking, and running., First-hand experience with outdoor gear and equipment, including climbing and trekking essentials., Enthusiastic about sharing knowledge of outdoor activities and connecting with the adventure community.
Timeline
Barista
Starbucks Coffee Company
08.2022 - Current
Barista
Redefined Coffeehouse
01.2022 - 06.2022
Diploma - undefined
Byron Nelson High School