Lauren Turner
Millville,NJ
Summary
Accomplished Registered Nurse Case Manager with a proven track record at Inspira Medical Center Vineland, adept in care coordination and resource utilization. Excelled in improving patient outcomes through effective case management and emotional intelligence. Skilled in EMR/EHR systems, with a commitment to continuous professional development and healthcare regulations compliance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Nurse Case Manager
Inspira Medical Center Vineland
10.2021 - Current
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Reduced healthcare costs through efficient utilization of resources and identification of unnecessary treatments or procedures.
- Ensured compliance with regulations and accreditation standards by maintaining accurate documentation of all utilization review activities.
- Participated in ongoing professional development opportunities focused on refining case management skills in alignment with industry bestpractices.
Assistant Nurse Manager, Emergency Department
Inspira Medical Center Vineland
09.2018 - 10.2021
- Managed over 40 staff members on unit handling needs of emergency patients.
- Addressed any conflicts or issues that arose within the team promptly, ensuring resolution through appropriate channels.
- Mentored new nursing staff to ensure rapid acclimation to the fast-paced emergency department environment.
- Demonstrated accountability by taking responsibility for decisions, actions and results.
- Increased staff satisfaction with regular performance evaluations and constructive feedback sessions.
- Liaised with other departments within the hospital network to coordinate seamless transfers for patients requiring specialized care services beyond the scope of the Emergency Department offerings.
Registered Nurse, Emergency Department
Inspira Medical Center Vineland
03.2015 - 09.2018
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
- Upheld professional nursing standards and ethical principles when advocating for patients'' rights, respecting their autonomy, and maintaining confidentiality at all times.
Education
Master of Science - Nursing
Chamberlain University
Downers Grove, IL12-2023
Skills
- Direct Patient Care
- Goal Setting
- Emotional Intelligence
- EMR / EHR
- Care Coordination/Case Management
- Resource Utilization
- Utilization review
- Clear Patient Communication
- Insurance knowledge
- Attention to Detail
- Discharge Planning
- Healthcare regulations
Certification
ACM-RN (American Case Management Association), 2024
Timeline
Registered Nurse Case Manager
Inspira Medical Center Vineland
10.2021 - Current
Assistant Nurse Manager, Emergency Department
Inspira Medical Center Vineland
09.2018 - 10.2021
Registered Nurse, Emergency Department
Inspira Medical Center Vineland
03.2015 - 09.2018
ACM-RN (American Case Management Association), 2024
Master of Science - Nursing
Chamberlain University
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