Dedicated and personable professional with experience in both the restaurant industry and journalism, bringing a passion for connecting with people and serving their needs. Skilled in creating welcoming experiences, understanding client needs, and communicating effectively across diverse settings. Thrives in roles that allow for meaningful interactions and making a positive impact on others.
•Conducted in-depth interviews and storytelling across various countries,Afghanistan,Thailand etc. developing a global perspective and deep cultural insights.
•Produced multimedia content, with a focus on human-interest stories, leveraging skills in media production, interviewing, and editing.
•Served drinks and assisted with daily cafe operations, delivering a welcoming experience and maintaining high customer service standards.
•Conducted in-depth interviews and storytelling across various countries,Afghanistan,Thailand etc. developing a global perspective and deep cultural insights.
•Produced multimedia content, with a focus on human-interest stories, leveraging skills in media production, interviewing, and editing.
Customer Service: Skilled in building rapport with customers, creating a welcoming environment, and ensuring a positive experience Known for a friendly and personable approach that makes clients feel valued and understood
Interpersonal Communication: Naturally able to connect with people from diverse backgrounds, making interactions memorable and fostering a sense of community
Problem-Solving and Adaptability: Comfortable handling fast-paced settings and resolving customer concerns effectively to maintain satisfaction and smooth operations
Product Knowledge and Sales: Experienced in guiding clients through product selections, such as herbal remedies and teas, and encouraging informed purchases that suit their preferences and needs
Team Collaboration: Enjoys working as part of a team to create a positive work atmosphere, supporting colleagues, and helping meet shared goals