Summary
Overview
Work History
Education
Skills
Certification
Specialized Trainings
Timeline
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Lauren Wagamon

Lansing

Summary

Hardworking, highly motivated human services professional with 14+ years of work experience addressing diverse client needs and implementing effective support strategies. Aiming to leverage my abilities to successfully fill the vacancy/[Job Title] role at your company. My employment with Peckham, Inc. has allowed me to hone my skills in developing individualized service plans, meticulous records oversight, empathetic conflict resolution and effective communication. I am resourceful and results-driven with a passion for creativity and seeking opportunities for improvement. Frequently praised by my peers for my hard work, reliability and strong teamwork skills. I can be relied upon to help your company achieve its goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Human Services Specialist

Peckham, Inc.
05.2008 - 07.2021

Position Overview: Vocational services for adults with developmental disabilities and traumatic brain injuries

  • Develop and update effective person-centered treatment plans for program participants
  • Provide oversight of individualized program plan implementation and service delivery
  • Facilitate vocational assessments, job trainings and soft skills development opportunities
  • Provide case management services, behavioral interventions, therapeutic counseling
  • Write case notes, clinical assessments, individual eligibility evaluations and other progress reports
  • Manage client schedules and vocational opportunities provided
  • Develop and implement strategies and accommodations to improve client outcomes
  • Identify and implement opportunities for upward mobility and job development
  • Maintain relationships with referring agencies, community partners, and interdepartmentally
  • Provide oversight, clinical consultation, service delivery instructions and feedback to job coaches


Youth Services Specialist

Peckham, Inc.
05.2008 - 07.2014

Position Overview: Youth vocational and residential rehabilitation services

  • Conduct facility tours and intake sessions, process initial intake documents for program participants
  • Responsible for oversight and program delivery
  • Develop and update treatment plans for program participants
  • Administer career assessments, skills inventories, learning style assessments
  • Provide case management services, behavioral and crisis intervention
  • Lead vocational soft-skills training sessions in absence of program instructor
  • Maintained accurate records
  • Audited facility documents for compliance with licensing requirements
  • Supervised youth clients and maintained progress notes
  • Re-formatted behavior management system for compliance with CBT Cognitive Behavioral Therapy guidelines
  • Led skills training groups for clients
  • Secured mini-grant to assist with and encourage extra-curricular activities participation
  • Medical accountability: Maintained DHS, CMH and HIPAA licensing requirements while overseeing medication distribution, scheduling and attending client appointments, and maintaining medical records

Education

Bachelors of Science - IDS Health Studies and Psychology, Pre-Med

Michigan State University
East Lansing, MI
12-2007

Skills

  • Effective communication skills
  • Effective time management
  • Customer service
  • Leadership
  • Assessment of client needs
  • Detailed record keeping
  • Proficient computer skills
  • Analytical reporting
  • Event coordination
  • Cultural awareness
  • Teamwork
  • Conflict resolution

Certification

  • Certified Patient Care Technician
  • Certified Dementia Practitioner
  • CPI Crisis Prevention Intervention Certified
  • Adult CPR/AED & First Aid
  • HIPAA
  • Blood Borne Pathogens

Specialized Trainings

I am grateful to have been afforded many opportunities for professional development.  Below is a list of some of the many specialized trainings attended and certifications held during my professional experience: 


-CBT-Cognitive Behavioral Therapy

-Certified Dementia Practitioner

-PCT Patient Care Technician Certification

-Recipient Rights (CMH Training)

-Basic Health and Medications Training (CMH Medication Compliance)

-Self-Determination and Person-Centered Planning (CMH Training)

-Re:Con Conferences

-Brain Injury Association of Michigan Annual Conferences

-Brain Injury Symposiums of Mid-Michigan 

-Developmental Disabilities Conferences

-Source America IEE Training

-Source America Work Measurement in Service Industry Training

-Personality Disorders and the DSM-5

-TCI – Therapeutic Crisis Intervention

-Employment Outcomes Professional II (Michigan Rehabilitation Services Job Development Training)

-Motivational Interviewing

-Effective Leadership Strategies

-Understanding the Impact of Trauma on School Functioning

-Introduction to Dialectical Behavior Therapy

-Therapeutic Boundaries

-Substance Abuse

-Introduction to CARF

-Disability Etiquette

-Sparrow HIPAA and Blood borne Pathogens

-Department of Human Services-Cultural Proficiency Modules

-Communication Skills Training for the Helping Professional (MSU Senior level Course)

-Mandated Reporting

-CPR/AED and First Aid

Timeline

Human Services Specialist

Peckham, Inc.
05.2008 - 07.2021

Youth Services Specialist

Peckham, Inc.
05.2008 - 07.2014

Bachelors of Science - IDS Health Studies and Psychology, Pre-Med

Michigan State University

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