Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dillon Walker

Salem

Summary

Experienced with maintaining and repairing mechanical systems. Utilizes diagnostic tools and preventive maintenance strategies to ensure equipment functionality. Knowledge of safety standards and operational efficiency in mechanical maintenance.

Mechanical Technician with strong background in equipment maintenance and repair. Skilled in troubleshooting, preventive maintenance, and system optimization. Known for teamwork, adaptability, and delivering reliable results in dynamic environments. Proficient in interpreting technical diagrams, using diagnostic tools, and implementing effective solutions.

Overview

10
10
years of professional experience

Work History

Mechanical Maintenance Technician/Service Writer

Stahlmans Powersports
03.2023 - Current
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Assisted [Number] customers by answering questions, responding to inquiries, and handling phone requests in an average [Timeframe].
  • Answered an average of [Number] calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Solved [Type] issues, improved operations, and provided excellent customer service.
  • Answered [Number] calls per [Timeframe] to help customers with their questions and concerns.
  • Performed testing and diagnostics on control valves and other equipment at customer locations.
  • Saved $[Amount] by putting in place cost-cutting measures that addressed long-standing issues.
  • Transported [Product or Service] to [Timeframe] customer locations.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Reviewed and disassembled control valves prior to performing skilled repairs.
  • Maintained a professional working environment and increased productivity by keeping all areas neat and organized.
  • Discovered valve issues and used appropriate troubleshooting techniques to locate and resolve issues.
  • Had an excellent attendance record and was always on time for work.
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Conducted routine inspections of mechanical systems to ensure optimal performance and compliance with safety standards.
  • Diagnosed and repaired a wide range of mechanical issues, utilizing advanced diagnostic tools and techniques.

Welding Fabricator

Covanta Environmental Solutions
01.2023 - 03.2023
  • Operated welding equipment to fabricate components per specifications
  • Interpreted blueprints and technical drawings for accurate assembly
  • Ensured compliance with safety protocols and quality standards
  • Mentored junior fabricators on best practices and techniques
  • Conducted routine inspections to identify defects and ensure quality
  • Improved workflow efficiencies by streamlining fabrication processes
  • Achieved consistent weld quality through careful preparation of materials and attention to detail during execution.

Assistant Manager

Big O Tires
11.2016 - 01.2023
  • Exceeded sales targets and met business objectives by motivating employees and promoting targeted products.
  • Worked with the team to improve efficiency on various projects.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Communicated with managers from other departments to maintain transparency.
  • Developed and implemented policies aimed at increasing team productivity and improving operational efficiency.
  • Was in charge of onboarding new employees, which included training, mentoring, and new hire paperwork.
  • Interacted with customers to assess their needs and recommend products or services.
  • Devised and optimized schedules in order to maintain coverage and service levels in line with anticipated demand.
  • Manage and track the performance of a specific investment portfolio.
  • Extended warranties are something I offer.
  • Oversee corporate accounts and am in charge of auditing and receiving payments from business partners.
  • Keep track of all transactions on a daily basis and generate invoices and reports for the manager.
  • Coordinated with other departments to ensure consistency.
  • Instructed team members on how to implement successful operational and sales strategies.
  • Nurtured client relationships in order to gain new clients and increase revenue.

Lead Tire Technician

Big O Tires
03.2016 - 01.2023
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Collaborated with [Type] customers to determine their needs and deliver [Type] service.
  • Developed team communications and information for [Type] meetings.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Rotated, mounted, and balanced tires on cars, trucks, and vans.
  • Supervised and directed a crew of [Number] employees in tracking tire fatigue, pressure, tread depths, and sidewall inspections on [Type] equipment.
  • Increased efficiency by coordinating tire rotation and changing.
  • Saved $[Amount] by putting in place cost-cutting measures that addressed long-standing issues.
  • Maintained and managed tire and hardware inventory with [Timeframe] stock assessments.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Checked fluid levels, battery functionality, and leaks in the vehicle.
  • Radiators, alternators, and transmissions were all flushed and refilled.
  • Worked on [Machine type] and [Machine type] machines.
  • Used compounds or physical patches to locate and repair tire flats.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Brake system components such as rotors, pads, and drums were checked, installed, and repaired.
  • Solved [Type] issues, improved operations, and provided excellent customer service.
  • Had an excellent attendance record and was always on time for work.
  • Answered [Number] calls per [Timeframe] to help customers with their questions and concerns.
  • Looked for industry trends on social media and through online sources.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Transported [Product or Service] to [Timeframe] customer locations.
  • Oversaw the delivery of [Type] project by [Type] team, which resulted in [Result].
  • Led tire installation and maintenance operations, ensuring adherence to safety protocols and quality standards.

Education

High School Diploma -

Rolla High School
Rolla, MO
01.2017

Skills

  • Mounting expertise
  • Oil changes
  • Operational improvement
  • Team management
  • Team building
  • Regulatory compliance
  • Diagnostic skills
  • Customer service
  • Problem resolution
  • Communications
  • Supervision
  • Relationship development
  • Shop cleaning
  • Brake system service
  • Organization
  • Hydraulic systems
  • Welding techniques
  • Boiler maintenance
  • Air handling units
  • Mechanical troubleshooting
  • Machine repair
  • Troubleshooting skills
  • Hand and power tools
  • Mechanical expertise
  • Parts replacement
  • Machine lubrication
  • Equipment Repair
  • Facility management
  • Problem-solving

Timeline

Mechanical Maintenance Technician/Service Writer

Stahlmans Powersports
03.2023 - Current

Welding Fabricator

Covanta Environmental Solutions
01.2023 - 03.2023

Assistant Manager

Big O Tires
11.2016 - 01.2023

Lead Tire Technician

Big O Tires
03.2016 - 01.2023

High School Diploma -

Rolla High School

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