Lauren Walker
Bowling Green,Kentucky
Summary
Energetic college student seeking a position where I can apply my passion and interest in marketing and provide impactful support.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for a strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Animal Care Attendant
Pawaday Inn
Bowling Green, KY
08.2025 - Current
- Provide daily care for various animals, including feeding, watering, walking/letting out, and monitoring behavior and overall well-being.
- Support customer service at drop-off/pick-up by answering basic questions and reinforcing care instructions when needed.
- Monitored animal health and behavior, ensuring safe and comfortable environments for all pets.
- Assisted in training new staff on animal handling techniques and facility protocols.
- Administered medications and treatments as directed, maintaining accurate records of care provided.
Sales Attendant and Wash Technician
Cheetah Clean Auto Wash
Bowling Green, KY
09.2023 - 09.2025
- Deliver personalized customer service while explaining membership options to drive conversions.
- Support in-store promotions and represent the brand through daily operations.
- Develop communication and sales skills in a fast-paced, team-oriented environment.
- Provided exceptional customer service, ensuring a positive experience for all auto wash clients.
- Operated and maintained car wash equipment, adhering to safety protocols and operational standards.
Marketing Intern
Cabinet IQ
Nashville, TN
05.2025 - 08.2025
- Supported marketing efforts to expand brand awareness in the Nashville market
- Contributed to market reach and social media content planning
- Collaborated with clients and team members to improve outreach strategies
Freelance Pet Provider
Rover
11.2023 - 01.2025
- Provided in-home pet sitting and boarding services through Rover, following detailed care routines to ensure safety and comfort.
- Maintained clear, proactive communication with pet owners, building trust and while they were away.
- Earned repeat customers and consistent 5-star reviews by delivering reliable, high-quality care and handling pets responsibly in new environments.
- Protected clients’ homes and pets by following security instructions, keeping spaces clean, and responding calmly to unexpected situations or schedule changes.
Server
Drakes Catering
Franklin, TN
06.2021 - 08.2022
- Delivered exceptional customer service in fast-paced dining environments.
- Assisted with menu planning and execution of various catering events.
- Collaborated with kitchen staff to ensure timely food preparation and service.
- Implemented efficient workflow processes to enhance service speed and quality.
- Trained and mentored new servers on operational procedures and best practices.
Host
Burger Republic
Nashville, TN
06.2019 - 05.2021
- Managed guest seating and waitlist to optimize dining experience.
- Trained new hosts on restaurant policies and customer service standards.
- Coordinated with kitchen staff to ensure timely food delivery.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Assisted in special events by managing reservations and seating arrangements.
Education
Bachelor of Science - Marketing, Concentration in Sales
Western Kentucky University
05-2027
Skills
- Task prioritization
- Self motivation
- Interpersonal skills
- Time management abilities
- Adaptability
- Problem-solving aptitude
Timeline
Animal Care Attendant
Pawaday Inn
08.2025 - Current
Marketing Intern
Cabinet IQ
05.2025 - 08.2025
Freelance Pet Provider
Rover
11.2023 - 01.2025
Sales Attendant and Wash Technician
Cheetah Clean Auto Wash
09.2023 - 09.2025
Server
Drakes Catering
06.2021 - 08.2022
Host
Burger Republic
06.2019 - 05.2021
Bachelor of Science - Marketing, Concentration in Sales
Western Kentucky University