Lauren Ward
Oklahoma,Oklahoma
Summary
Dedicated professional with extensive medical knowledge and exceptional customer service skills. Committed to providing top-notch patient care and outstanding service to clients. Proven track record of exceeding expectations in medical and customer service settings. Excited about utilizing skills to make a positive impact in a dynamic work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cardiovascular Sonographer
Integris Southwest Medical Center
05.2022 - Current
- Cultivated positive relationships with referring physicians by providing prompt, accurate, and comprehensive test results for effective treatment planning.
- Streamlined workflow processes by assisting in the scheduling of appointments and coordinating with other medical professionals.
- Contributed to the identification of life-threatening conditions through meticulous attention to detail during ultrasound evaluations.
- Checked patients for signs of specific vascular conditions.
Product Specialist Manager
Jackie Cooper BMW
11.2013 - 05.2022
- Trained and provided coaching to 3 junior team members.
- Assisted with demonstrating products to showcase functionality.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Logged phone numbers and email addresses to contact customers for follow-ups.
Education
Associate of applied Science - Cardiovascular Sonography
Oklahoma State University-OKC
Oklahoma City01.2022
Skills
- Skills Acquired:
- Adult Echocardiography
- Transesophageal Echo
- Abdominal Aorta Doppler
- Carotid/Vertebral Duplex
- Renal Artery Doppler
- Lower Extremity Arterial/Venous Duplex
- Mesenteric Doppler
- Upper Extremity Arterial/Venous Duplex
- Physiologic Vascular
- Pericardiocentesis
- Impella evaluation
- Other skills:
- Epic medical record system
- Familiar with PACS (cloud based)
- Venipuncture
- Equipment Used:
- Mortara Stress System
- Unetixs Vascular System
- Mindray Ultrasound Machines
- Philips Ultrasound Machines
- General Electric Ultrasound Machines
Certification
- Current CPR – BLS Certification
- RDCS registration
Timeline
Cardiovascular Sonographer
Integris Southwest Medical Center
05.2022 - Current
Product Specialist Manager
Jackie Cooper BMW
11.2013 - 05.2022
Associate of applied Science - Cardiovascular Sonography
Oklahoma State University-OKC