Lauren Wendt
South Milwaukee
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
F&B Outlet Manager
Marcus Corporation
509 W. Wisconsin Ave. Milwaukee WI
10.2021 - Current
- Oversaw daily operations to ensure smooth and efficient workflow.
- Maintained compliance with company policies and safety regulations.
- Managed budget effectively, ensuring financial goals were met.
- Optimized staff scheduling to ensure adequate coverage during peak hours without incurring excessive labor costs.
- Implemented Mobile Order and Pay feature at Starbucks, accounting for $264K of total sales for 2024.
- Led team meetings for alignment on business goals and performance improvement.
- Managed inventory effectively to minimize stock shortages and excesses.
- Awarded "Manager of the Quarter" in 2023 for exceptional leadership, achieving key performance goals, and driving team success.
Miller Time Pub Restaurant Manager
Marcus Corporation
509 W. Wisconsin Ave Milwaukee, WI
10.2020 - 10.2021
- Led efforts to reopen the restaurant post-COVID-19, ensuring compliance with health and safety regulations and a smooth transition for staff and customers.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Miller Time Pub Supervisor
Marcus Corporation
509 W. Wisconsin Ave. Milwaukee WI
10.2019 - 03.2020
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
Education
Business Management
UW-Milwaukee
Milwaukee, WISkills
- Inventory management
- Team leadership
- Customer satisfaction
- Operational efficiency
Certification
- ServSafe Food Handler's Certification
- OSHA Certified
Timeline
F&B Outlet Manager
Marcus Corporation
10.2021 - Current
Miller Time Pub Restaurant Manager
Marcus Corporation
10.2020 - 10.2021
Miller Time Pub Supervisor
Marcus Corporation
10.2019 - 03.2020
Business Management
UW-Milwaukee