Lauren Skomurski
Pembroke,MA
Summary
Strategic People Operations leader with expertise in aligning HR initiatives with business growth and optimizing HRIS ecosystems. Proven track record in enhancing employee experience throughout the employment lifecycle and driving process improvements. Skilled in equipping managers with effective tools and fostering cross-functional collaboration to preemptively address challenges. Committed to cultivating a supportive culture that empowers teams to excel.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HR Business Partner, GTM
Genesys
Boston, MA
08.2022 - 05.2024
- Aligned people strategy with business growth goals in collaboration with Sales & Marketing leadership.
- Streamlined onboarding, job change, and offboarding processes for over 400 employees, enhancing data accuracy across HRIS and payroll.
- Developed internal guides and manager resources to reduce HR tickets and boost self-service adoption by 40%.
- Facilitated performance and feedback conversations, emphasizing transparency, empathy, and accountability for all leaders.
HR Business Partner (Global)
Trax Retail
Boston, MA
11.2020 - 08.2022
- Streamlined global employee lifecycle processes across US, EMEA, and APAC regions.
- Reduced manual updates by 30% through enhanced onboarding and data management systems.
- Collaborated with managers to boost employee engagement via clear communication during post-merger integration.
- Developed HRIS documentation and compliance checkpoints to ensure global alignment while maintaining execution speed.
People Operations Manager
Salary Finance
Boston, MA
10.2018 - 04.2020
- Established and expanded U.S. People Operations function during international growth phase.
- Managed benefits administration, onboarding, compliance, and payroll for rapidly growing teams.
- Executed HRIS migration project, achieving 50% reduction in reporting errors.
- Designed new-hire experience to enhance connection and confidence, increasing retention within 90 days.
HR Manager
Audley Travel
Boston, MA
01.2017 - 10.2018
- Oversaw full-cycle HR operations for organization exceeding 200 employees.
- Implemented in-house HR processes after transitioning off PEO, enhancing compliance and employee trust.
- Collaborated with leadership on workforce planning and policy updates to align cost with culture.
- Managed benefits renewals to strengthen employee satisfaction and retention.
HR Program Specialist
CDM Smith
Boston, MA
03.2016 - 01.2017
- Owned and managed HR programs for Technical Services Unit, supporting over 2,000 employees.
- Acted as trusted advisor to employees and managers regarding HR policies and conflict resolution.
- Managed employee request inbox, addressing inquiries with promptness and efficiency.
- Collaborated with external vendors to ensure service delivery and compliance with CDM Smith policies.
- Maintained comprehensive knowledge of federal and state regulations impacting HR practices.
- Prepared and tracked data for HR corporate programs, including expenses and contractual agreements.
- Led project team to streamline operational processes, reducing manual tasks while improving efficiency.
- Ensured compliant management of all HR programs through effective decision-making and communication.
HR Coordinator
Hachette Book Group Inc.
Boston, MA
01.2015 - 02.2016
- Served as primary contact for first-tier HR matters.
- Coordinated development and administration of HR corporate programs to align workforce with strategic goals.
- Managed HR transactional tasks including payroll, benefits, talent acquisition, and compliance.
- Supported HR Director and Business Partners with critical annual processes like performance reviews.
- Facilitated in-person events and offsites to enhance workplace engagement.
- Coached managers on employee relations and application of company policies.
- Managed full lifecycle recruiting for exempt and non-exempt positions.
- Processed employee data changes to maintain integrity and confidentiality in UltiPro.
Education
Bachelor of Arts - Sociology & Human Resource Management
Saint Anselm College
Manchester, NH05-2011
Skills
- People operations strategy and execution
- HRIS and workflow design
- Benefits and leave administration
- Process improvement and automation
- Manager enablement and performance support
- Compliance and policy development
- Cross-functional collaboration
- Culture and employee experience
Tools And Systems
- HR Operations & Employee Lifecycle Management (Onboarding • Offboarding • Transfers • Job Changes)
- HRIS Administration & Data Integrity (Workday • Rippling • BambooHR • ADP • HiBob)
- Payroll Support & Reconciliation (US & Global Payroll Backup • Payroll Vendor Management)
- Benefits & Leave Administration (Open Enrollment • FMLA/ADA • PTO Tracking • Vendor Liaison)
- Process Design & Workflow Automation (SOPs • Checklists • Audit Controls • Systems Integration)
- People Analytics & Reporting (Headcount Tracking • Turnover Analysis • Pivot Tables • Tableau • Power BI)
- Compliance, Data Privacy & Audit Readiness (Employment Law • Data Integrity • PII Confidentiality)
- Cross-Functional Collaboration & Stakeholder Management (HR • Finance • IT • Talent)
- Employee Service Experience & Support (HR Ticketing • New Hire Intake • ESCX)
- Change Management & Scaling HR Infrastructure (Growth Phases • System Migrations • Global Expansion)
Certification
SHRM Certified Professional (SHRM-CP)
Timeline
HR Business Partner, GTM
Genesys
08.2022 - 05.2024
HR Business Partner (Global)
Trax Retail
11.2020 - 08.2022
People Operations Manager
Salary Finance
10.2018 - 04.2020
HR Manager
Audley Travel
01.2017 - 10.2018
HR Program Specialist
CDM Smith
03.2016 - 01.2017
HR Coordinator
Hachette Book Group Inc.
01.2015 - 02.2016
Bachelor of Arts - Sociology & Human Resource Management
Saint Anselm College