Lauren White

Receptionist/Attendance Clerk

ADAPT- Alvin ISD

08.2021 - Current

Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with families, and updated student records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved Parent/Student problems and complaints.
Enter daily attendance for all students.
Keeping records, and reports
Filing
Years of experience with Skyward
Scheduling Appointments
Time Management
Experience with Google Docs, Sheets, and Forms
Anticipated guest needs, delivering exceptional service to exceed expectations.
Directed numerous calls per day to appropriate recipients using multi-line system.
Treated visitors with friendly, approachable attitude.
Greeted incoming guests and directed individuals to appropriate personnel.
Schedule appointments and documented updates in scheduling software.
Contributed to positive work environment by maintaining professional communication with colleagues at all times.
Responded to email inquiries promptly, providing accurate information or forwarding messages to appropriate party if needed.
Created informational packets for new Intakes during their visits.
Ensured guest safety by monitoring visitor access through sign-in procedures.
Assisted with administrative tasks such as filing, copying, and data entry as needed.
Operated office equipment such as photocopiers, fax machines, and printers efficiently.
Maintained well-organized physical and digital records.
Updated spreadsheets with trackable metrics and created reports.