Lauren Wilbanks

• Managed scheduling, daily financial operations, and team performance.
• Delivered excellent customer service and resolved issues to drive loyalty.
• Supported team in achieving and exceeding sales goals.

• Maintained up-to-date knowledge of company products and services.

• Assisted customers in selecting products and provided personalized consultations.
• Exceeded sales targets through effective upselling techniques.
• Trained staff to improve sales performance

• Created a positive shopping experience for each customer through effective communication skills.

• Processed transactions quickly and provided exceptional service during peak seasons.
• Maintained a clean and welcoming checkout area.

• Performed other duties as assigned by management.

• Prepared and served food efficiently during events.
  • Ensured cleanliness and organization of concession areas.