Dynamic professional with extensive experience at The Southern California Orthopedic Institute, excelling in appointment scheduling and patient management. Proven ability to maintain professionalism while multitasking and providing exceptional customer service. Skilled in medication monitoring and fostering teamwork, ensuring efficient clinic operations and high patient satisfaction.
Job Duties Include:
-Managing Household
-Laundry
-Grocery Shopping
-Miscellaneous Errands
-Assisting with Elderly Parents
-Going to Appointments
-Meal Prep (all meals)
-Managing Elderly Parents Medications
-Help with Children when needed
Job Duties Included:
-Running Clinic for Multiple Providers Including Doctors and Physician Assistance
-Managing on Time Clinics
-Rooming Patients in a Timely Manner
-Scheduling New Patient and Follow-Up Appointments
-Answering basic Questions
-Answering Multiple Phone Lines
-Answering Voicemails
-Answering Emails
-Calling Patients Post-Surgery to Check In.
-Money Management
-Training New Highers
-Retraining Highers not Performing Well
-Staff Evaluations
-Group Lead for Computer Programs
-Image Uploading
-Medical Record Uploading
Job Duties Included:
-Answering Multiple Phone Lines
-Managing Voicemails
-Managing Emails
-Managing Mail
-Managing Office Supplies
-Picking up and Dropping off Supplies for Machine
-Cleaning Front and Back Office
-Planning and Executing Quarterly Office Lunch Parties
Private Nanny for a 2 year old till age 4.
Job Duties included:
-Waking Child Up
-Getting ready for the day including:
-Dressing
-Brush Teeth
-Cooking and Feeding Breakfast
-Changing Diapers
-Creating Engaging Activities
-Outside Play
-Swimming
-Lunch Prep and Feeding Lunch
-Managing Nap Schedule
-Play Dates
-Daily Outside time
-Learning Activities
Supervising children during Summer Camo and After School Care.
Summer Camp activities including:
-Off Sight Field Trips
-Swimming
-Arts and Crafts
-Sports Activates
-Hiking
-Meal Prep and Supervision
-Drop off and Pick Up
After School Care:
-Picking children up after school and taking them to the facility.
-Arts and Crafts
-Sporting Activities
-Snack Prep/Distribution and Supervision
-Pick Up
While at The Southern California Orthopedic Institute I was awarded Employee of the Quarter for the first quarter in 2021. I was nominated by two of my fellow employees as well as my Office Manager Mr. Jones who highlighted my communication skills, willingness to assist coworkers and over all excellent work ethic. They also noted that the care that I provide to patients reminded them of how they would want their family members treated if they were in the discomfort the patients had and it was admirable.