Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Williams

Raleigh,NC

Summary

Hardworking employee enthusiastic about learning the Sales Development Representative field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty and retention.

Overview

8
8
years of professional experience

Work History

EEG Technician

Stratus Neuro
01.2022 - Current
  • Setting up equipment and trouble shooting
  • Making sure cameras are accurately placed
  • Using the 10-20 system
  • Listing medical history using Salesforce, informing the patient on meal logs and push button logs
  • Disconnecting equipment, uploading studies
  • Working alongside monitoring to ensure quality studies

Cross Trained Tech- Med/Surg & ER

Ardent
12.2020 - 01.2022
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.

Server Assistant

Barrel & Ashes
10.2017 - 01.2020
  • Provided top-notch guest services while accurately running food and maintaining restaurant cleanliness.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.

Administrative Assistant

KeepCup LLC
01.2017 - 07.2018
  • Managed Amazon vendor account and processed 2-4 orders weekly with product volume of 6,500 units.
  • Increased productivity 160% by creating more efficient processes and ensured implementation throughout production team.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Administrative Assistant

Kermisch & Paletz, LLP
04.2016 - 01.2017
  • Scheduled office meetings and client appointments for team of 8 professional attorneys.
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.

Administrative Assistant

Longfield Gardens
09.2015 - 04.2016
  • Maintained website price points using Oracle.
  • Researched and produced analytics for competitor products.
  • Generated reports on current sales trends for executive team.

Education

Phlebotomy

UCLA
Los Angeles, CA
2020

Skills

  • 10-20 Measurement System
  • Customer Service
  • Salesforce
  • Aquire
  • Centrum
  • Microsoft Outlook
  • Asset Panda
  • Teams
  • Clockify

Timeline

EEG Technician

Stratus Neuro
01.2022 - Current

Cross Trained Tech- Med/Surg & ER

Ardent
12.2020 - 01.2022

Server Assistant

Barrel & Ashes
10.2017 - 01.2020

Administrative Assistant

KeepCup LLC
01.2017 - 07.2018

Administrative Assistant

Kermisch & Paletz, LLP
04.2016 - 01.2017

Administrative Assistant

Longfield Gardens
09.2015 - 04.2016

Phlebotomy

UCLA

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