Lauren Williams

Facilities

• Oversee the custodial team to maintain a clean, safe environment for our students
• Ensure hallways and other public spaces reflect the school’s culture, brand, and mission
• Manage the school’s maintenance needs
• Prepare for annual inspections and compliance audits.

Transportation

• Implement arrival and dismissal procedures that ensure students enter and leave campus in a safe, orderly fashion
• Partner with vendors to ensure bus routes properly serve the school’s student population

Food Service

• Implement dining schedules that facilitate effective and efficient food service to all students
• Manage the schools’ relationship with food service vendors to promote consistent service and safe operating practices

Procurement

• Manage procurement processes to ensure the school has all necessary supplies
• Maintain accurate inventory records of the schools assets
• Verify and submit invoices and purchase card charges accrued by the school

Communication

• Maintain communication channels that effectively and efficiently inform parents and guardians of important campus events and deadlines
• Foster good relationships and solid communication with the school’s neighborhood community

Administrative Activities

• Ensure students and staff have access to needed technology
• Manage copy machine maintenance and supply orders
• Support the coordination of student testing

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets. Posting payments to client accounts.

• Conducted regular audits of patient accounts to maintain compliance with industry regulations and standards.
• Spearheaded initiatives aimed at improving the overall quality of customer support provided within the Patient Account Management team.
• Increased patient satisfaction by efficiently managing account inquiries and resolving billing concerns.
• Implemented effective collection strategies to minimize revenue loss due to uncollected payments or writeoffs.

• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
• Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all patients.