Lauren Williams
Cincinnati
Summary
Dynamic Service Coordinator at Meijer with a proven track record in conflict resolution and team leadership. Expertly enhanced customer satisfaction by swiftly addressing issues and fostering effective communication across departments. Recognized for exceptional problem-solving abilities and reliability, consistently delivering tailored solutions to meet diverse customer needs.
Overview
4
4
years of professional experience
Work History
Service Coordinator
Meijer
07.2021 - Current
- Managed everything on the front end in the Service Department.
- Ensured Customer happiness by handling all discrepancies, questions, and issues.
- Was the go to person for coworkers for questions and issues.
- Communicating with other department leads about product, sales, backstock, etc.
- Solved conflicts all across the store about anything customer related.
- Assessed customer needs and developed solutions to meet needs.
Education
Lowell Senior High School
Lowell, INSkills
- Team leadership
- Time management
- Problem-solving
- Task prioritization
- Multitasking
- Excellent communication
- Conflict resolution
- Interpersonal communication
- Decision-making
- Written communication
- Problem-solving abilities
- Reliability
Timeline
Service Coordinator
Meijer
07.2021 - Current
Lowell Senior High School
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