Summary
Overview
Work History
Education
Skills
Timeline
First female Electrician, Field Service Technician, and also Project Manager company-wide at T-TEK.
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Lauren Wilson

Lauren Wilson

Prattville,AL

Summary

Accomplished Project Manager at T-Tek Material Handling LLC, adept in project planning and development, with a proven track record of enhancing workflow efficiency through Agile methodologies. Skilled in relationship building and advanced problem solving, consistently delivering high-quality results and exceeding client expectations. Enhanced system reliability through innovative PLC programming solutions.

Field service professional with a strong background technical diagnostics and repair. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance, programming a variety of control devices, technical troubleshooting, and customer relations.

Overview

10
10
years of professional experience

Work History

Project Manager

T-Tek Material Handling LLC.
04.2021 - Current
  • Led cross-functional teams to ensure timely project delivery and adherence to quality standards.
  • Developed project plans utilizing Agile methodologies to enhance workflow efficiency and team collaboration.
  • Streamlined communication processes between stakeholders, resulting in improved project visibility and alignment.
  • Facilitated risk assessment sessions, identifying potential issues and implementing proactive mitigation strategies.
  • Analyzed project performance metrics, providing actionable insights for continuous improvement initiatives.
  • Coordinated resource allocation effectively, optimizing team capabilities to meet project demands and deadlines.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Enhanced software functionality by identifying and resolving complex coding issues.
  • Consistently met project deadlines by effectively managing priorities and maintaining a strong work ethic.
  • Developed and implemented PLC programs to optimize machinery performance and reduce downtime.
  • Collaborated with engineering teams to design control systems for new equipment installations.
  • Conducted troubleshooting of PLC-controlled systems, improving response time and problem resolution efficiency.
  • Analyzed system failures and initiated corrective actions to enhance operational reliability.
  • Trained junior engineers on PLC programming techniques and best practices to enhance team capability.
  • Led cross-functional projects aimed at upgrading legacy control systems to modern PLC technology.
  • Increased system reliability by conducting thorough testing and validation of all PLC code changes before implementation in a live environment.
  • Streamlined production processes by designing and installing custom control systems using PLC programming techniques.

Field Service Technician

T-Tek Material Handling LLC.
04.2021 - Current
  • Assisted in troubleshooting and resolving technical issues on-site for customers.
  • Learned to operate diagnostic tools to identify equipment malfunctions effectively.
  • Supported installation of equipment, ensuring adherence to safety protocols and procedures.
  • Maintained accurate records of service activities and customer interactions for reporting purposes.
  • Collaborated with senior technicians to gain insights into advanced repair techniques and best practices.
  • Adapted quickly to new technologies and service requirements as introduced by the employer.
  • Participated in training sessions focused on customer service skills and technical knowledge enhancement.
  • Contributed to maintaining a clean and organized work environment, ensuring compliance with safety standards.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Operated hand tools and power equipment according to company safety procedures.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
  • Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
  • Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Discussed and recommended service options with customers and explained costs involved.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
  • Developed and implemented PLC programming solutions to enhance automation processes.
  • Conducted troubleshooting and diagnostics on PLC systems to ensure optimal functionality.
  • Designed and optimized control algorithms for improved operational efficiency in production lines.
  • Led training sessions for junior programmers on best practices in PLC programming and maintenance.
  • Managed project timelines and deliverables for multiple automation initiatives concurrently.
  • Documented programming processes, standards, and modifications to maintain compliance with quality assurance protocols.
  • Assisted in the development of safety procedures related to the operation of automated machinery, enhancing workplace safety standards.
  • Increased system reliability by conducting thorough testing and validation of all PLC code changes before implementation in a live environment.
  • Performed regular audits of existing automation infrastructure to identify potential areas for improvement or modernization efforts, maintaining peak system performance over time.

Industrial Electrician

T-Tek Material Handling LLC.
04.2021 - Current
  • Installed, maintained, and repaired industrial electrical systems to ensure operational efficiency.
  • Diagnosed electrical issues using advanced troubleshooting techniques and tools.
  • Mentored junior electricians on best practices for wiring, circuitry, and system maintenance.
  • Installed, maintained and repaired electrical wiring, controls and lighting systems.
  • Collaborated with engineers and other technicians for the successful completion of various industrial projects.
  • Repaired and replaced equipment, electrical wiring and fixtures.
  • Performed thorough testing on newly-installed electrical systems to confirm proper function before integrating into daily operations.
  • Upgraded outdated wiring systems to enhance performance and reduce potential hazards in the workplace.
  • Connected wires to circuit breakers, transformers, and other components.
  • Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
  • Observed functioning of installed equipment or system to detect hazards and need for adjustments, relocation or replacement.
  • Conducted regular training sessions for new electricians, enhancing team skills and knowledge.
  • Facilitated team meetings to discuss ongoing projects and delegate tasks, improving project completion times.
  • Collaborated with engineering teams to design and implement efficient electrical solutions.
  • Ensured compliance with safety regulations and industry standards during all operations.
  • Improved workflow efficiency through proactive identification of system upgrades and maintenance needs.

Hinge Assembler

Hager Hinge
01.2018 - 11.2020
  • Led assembly line operations to enhance production efficiency and quality control.
  • Mentored junior assemblers in best practices and safety protocols.
  • Streamlined workflow processes to reduce downtime and optimize resource utilization.
  • Implemented process improvements resulting in increased product consistency and reduced waste.
  • Coordinated with maintenance teams to ensure equipment functionality and prevent delays.
  • Identified bottlenecks in assembly processes, proposing solutions to management for continuous improvement.
  • Increased production efficiency by assembling components quickly and accurately.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.

Sandwich Artist

Subway
03.2015 - 02.2018
  • Prepared high-quality sandwiches according to customer specifications and company standards.
  • Maintained cleanliness and organization of work area to ensure compliance with health regulations.
  • Assisted in training new team members on sandwich preparation techniques and safety protocols.
  • Managed inventory levels, ensuring availability of fresh ingredients for daily operations.
  • Collaborated with team to streamline sandwich assembly processes, enhancing efficiency during peak hours.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Implemented suggestions for menu enhancements based on customer feedback and sales trends.
  • Oversaw daily operations, ensuring adherence to quality standards and operational procedures.

Education

High School Diploma -

Prattville High School
Prattville, AL
05.2017

Skills

  • Project planning and development
  • Schedule management
  • Relationship building
  • Customer relations
  • Advanced problem solving
  • Project scope
  • Technical support
  • Cross-platform PLC knowledge
  • Ladder logic development
  • Panel layout design
  • Motion control programming
  • Electrical schematics
  • Electrical troubleshooting
  • Human-machine interface design

Timeline

Project Manager

T-Tek Material Handling LLC.
04.2021 - Current

Field Service Technician

T-Tek Material Handling LLC.
04.2021 - Current

Industrial Electrician

T-Tek Material Handling LLC.
04.2021 - Current

Hinge Assembler

Hager Hinge
01.2018 - 11.2020

Sandwich Artist

Subway
03.2015 - 02.2018

High School Diploma -

Prattville High School

First female Electrician, Field Service Technician, and also Project Manager company-wide at T-TEK.

I was given the opportunity to come into a primarily male work setting and excelled in all departments with little to no prior experience. I was forced to gain the respect of my colleagues, that were constantly assuming, because I was female, I wouldn't have what it takes to grow and flourish in the Automation Industry. I maintained a very determined and focused mindset to go above and beyond my set tasks and prove my eagerness to not only learn but thrive in the company. My strong efforts were hard to ignore as I was quickly moved up from a shop floor electrician, to a field service technician mostly doing rebuilds both inside and out of a panel. I began learning to program various control devices and how to ensure an efficient machine in a production environment for upscale customers like Coca-Cola, Pepsi, Dr.Pepper, Faribault Foods, etc. From there I adapted to project management fairly easily as I had already been working closely with said customers and also planning and maintaining scopes according to deadlines as a technician installing new machines and projects.

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