LAUREN WINER
Seattle,WA
Summary
Global Account Director with over 15 years of experience in strategic sales across high-tech, SaaS, market research, and consulting sectors. Proven track record of driving double-digit revenue growth and leading successful territory expansions for Fortune 500 companies. Expertise in cultivating executive-level partnerships and managing complex sales cycles while coordinating large account teams to achieve high-impact results. Recognized for a consultative approach and strong executive presence, with a focus on creating compelling events that enhance urgency and accelerate deal closures.
Overview
14
14
years of professional experience
Work History
Head of Sales
Copper
Seattle, USA
01.2024 - Current
- getcopper.com
- Built and scaled sales, marketing, operations, and project management functions from the ground up, driving explosive growth for three different verticals.
- Launched and managed sales organization, acquiring 40 new customers in the first four months.
- Established key partnerships for both manual projects and API integrations, expanding Copper's reach and capabilities.
- Designed and executed efficient operational processes to enhance project efficiency.
- Implemented strategic leadership to facilitate successful client engagement and project completion.
- Managed content team, producing compelling marketing assets that enhanced brand visibility.
- Achieved a 4,000% growth in customer acquisition within four months.
- Established partnerships with global technology clients (Netflix, Meta, iHeartMedia, MGAE, etc.). As well as large market research firms (Dynata, Ipsos, Toluna, Prodege, NRG, etc.)
Global Account Director
UserTesting
Seattle, USA
01.2023 - 10.2023
- Strategically managed global accounts, including Disney, Dell, PayPal, Albertsons, Dish Network, Kimberly-Clark, Waste Management, and Pacific Life Insurance, fostering strong relationships, and ensuring customer satisfaction and account growth.
- Collaborated with cross-functional teams to develop and implement account strategies, resulting in a 20% average increase in revenue, and improved account retention rates.
- Negotiated and discussed contracts with key clients to secure favorable terms.
- Conducted regular business reviews with clients, addressing performance metrics, identifying opportunities for growth, and proposing tailored solutions to meet client needs.
- Oversaw the successful delivery of projects, meeting timelines, and exceeding client expectations.
- Expanded Dish Network's reach by 300% through strategic alignment with UX and product goals that led to the development of their Center of Excellence.
- Spearheaded the first UX Design maturity assessment workshop with Disney.
- Acquired by private equity firm in 2023
Head of Investor Relations
Outlander Venture Capital
Seattle, USA
12.2021 - 06.2022
- Strategized and directed the implementation of a 24-month fundraising plan on a $250 million fund.
- Orchestrated the management and development of investor (LP) relationships, and oversaw all aspects of an investor pipeline.
- Established critical relationships with LPs and partners to build referral sources, and earn introductions.
- Developed products and content based on partner data to drive partnership engagement.
- Hired, trained, and mentored junior staff members to meet partner objectives and quality standards.
- Coordinated with vendors to evaluate and purchase software, and served as a point of contact to resolve vendor issues.
- Shepherded existing portfolio companies through organizational sales processes and procedures.
- Generated and delivered quarterly financial updates to LPs, and stakeholders.
- Established organization-wide prospecting, account management, and communications strategies.
- Built and outlined the investor pitch and deck based on stakeholder feedback and investor feedback.
Account Director, Premier Global Accounts
Forrester
Seattle, USA
03.2018 - 12.2021
- Served as the leading representative on the second-largest account (Microsoft), contributing to $4.8 million in revenue as an individual contributor in 2020.
- Defined and maintained executive relationships across Microsoft, across eight product organizations.
- Implemented key marketing, go-to-market, and CX initiatives in collaboration with industry-leading analysts.
- Created content marketing and go-to-market programs that supported $10B in revenue for Microsoft product lines, including, but not limited to, Microsoft Security, Compliance, and Identity.
- Orchestrated growth in multiple territories from $0 to over $2 million in revenue by developing client relationships, understanding client needs, and packaging complex solutions.
- Exceeded quota year over year by 300% in 2018, 125% in 2019, and 165% in 2020.
- Spearheaded the global core renewal of global Microsoft partners, with an 8% year-over-year expansion.
- Achieved various sales recognitions and awards for outstanding performance.
Enterprise Account Manager
Prodege
El Segundo, USA
08.2016 - 03.2018
- Acquired by private equity firm in 2021
Sales Manager / Senior Account Executive
Bitium
Santa Monica, USA
08.2013 - 07.2016
- Bitium is a cloud-based single sign-on and identity management solution acquired by Google in 2016
Senior Sales Development Manager
uSamp/Instantly
Encino, USA
04.2012 - 08.2013
- Acquired in 2014 by Dynata
Enterprise Account Executive
Rapid7
El Segundo, USA
04.2011 - 03.2012
- Went public in 2015 under the ticker symbol RPD
Education
Bachelor of Arts - Mass Communications, Concentration in Media Management
Menlo College
Atherton, CASkills
- Strategic Sales
- Global Sales
- Territory Development
- Account Management
- Cross-Selling & Upselling
- Referral Building
- New Business Sales
- Relationship Development
- Team Management
- Customer Acquisition
- Stakeholder Management
- Sandler, Karrass & RAIN Trained
- Negotiation
- Revenue Development
- Consultative Selling
- Strategic Sales
- Partnership Management
- Content Marketing
- Marketing Events
- Sales Management
- Negotiation expertise
- Pipeline management
- CRM proficiency
- Solution selling
- Key account growth
- Territory management
- Sales presentations
- Key account development
- Sales presentation
- Cross-functional collaboration
- Consultative sales
- Sales forecasting
Community Leadership
- Jewish Federation of Seattle, Active Member, 07/01/20, Present
- FARESTART, Active Volunteer and Donation Member, 07/01/20, Present
- Junior League of Seattle, Active Member, DE&I, 03/01/18, 09/30/21
- Dining for Women, Active Member, 03/01/17, 06/30/20
Timeline
Head of Sales
Copper
01.2024 - Current
Global Account Director
UserTesting
01.2023 - 10.2023
Head of Investor Relations
Outlander Venture Capital
12.2021 - 06.2022
Account Director, Premier Global Accounts
Forrester
03.2018 - 12.2021
Enterprise Account Manager
Prodege
08.2016 - 03.2018
Sales Manager / Senior Account Executive
Bitium
08.2013 - 07.2016
Senior Sales Development Manager
uSamp/Instantly
04.2012 - 08.2013
Enterprise Account Executive
Rapid7
04.2011 - 03.2012
Bachelor of Arts - Mass Communications, Concentration in Media Management
Menlo College
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