Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions. Skilled in Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Interim Senior Scrum Master
myColorado | Colorado Governor’s Office of Information Technology
07.2023 - Current
Assist the team of developers, QA, UI/UX designers, and data scientists manage the development of the myColorado app features, from ideation to deployment
Conduct Scrum ceremonies, including the daily Scrum, Sprint Retrospective and Demo meetings
Coach the development team to understand Scrum methodologies and best practices, including self-managing agile framework
Proven success using Azure DevOps, frequently monitoring existing project progress using the sprint backlog and boards to ensure stakeholders have the most accurate and up-to-date information on the status of the project
Identify and mitigate impediments and roadblocks so the team can stay focused on development.
• Facilitate communication and collaboration between the development team and other state agencies, including department of revenue and department of natural resources to ensure alignment and smooth delivery of the myColorado app features.
IT Project Coordinator
myColorado | Colorado Governor’s Office of Information Technology
01.2023 - Current
Work closely with the Solutions Operations Manager to ensure new employees, vendors, and contractors have adequate technical and administrative access
Create, monitor, and review standard operating procedures, user guides, and how to guides to help existing employees understand the policies of myColorado
Train employees on agile best practices and how to operate within Azure DevOps using a scrum framework
Track metrics for stakeholders and send monthly reports to identify progress and/or risk
Establish and foster excellent relationships with external stakeholders and agencies
Institute an organization-wide endeavor for file management and naming conventions within the shared cloud system
Focus on continuous process improvement by working with customer support and other teams and developing policies and procedures based on identified needs
Produce FAQs, copy for website, and the myColorado chatbot
Assist with procurement of technology including phones and laptop devices.
Monitor project performance to identify areas of improvement and make adjustments.
• Provide guidance and support to the team in implementing agile methodologies and practices to improve efficiency and productivity.
Project Coordinator - Key Accounts
USA Today Network | LOCALiQ - Stuart, FL
02.2019 - 05.2020
Supported the Strategic Sales team and VP of Sales in building digital advertising solutions
Coordinated cutting-edge advertising and marketing campaigns including paid search, digital display, social, email, content marketing, lead generation, video, SEO, online listings, and other performance-based marketing strategies
Designed presentations and proposals for use as sales collateral and campaign analytics
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Analyzed and tracked campaign insights
Conducted regular performance reviews with clients
Maintained Salesforce CRM for regional sales team
Used Excel to monitor team performance and goals.
Digital Marketing Manager
GroPros - Stuart, FL
10.2018 - 02.2020
Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness.
Wrote marketing and communications materials, including emails, newsletters, and ad copy.
Monitored trends in digital marketing landscape and adjusted strategies accordingly.
Brand Manager
Kudzu Brands - Asheville, NC
02.2017 - 04.2018
Managed all projects, including print and digital marketing/advertising campaigns for over 20 SMB clients
Tracked website traffic via Google Analytics and completed monthly SEO competitive analysis and keyword research
Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
Nurtured client campaigns from discovery to completion.
Social Media Coordinator
TAMCO Group - Port Saint Lucie, FL
06.2015 - 07.2016
Managed social media channels for 6 brands
Prepared content calendars and scheduled marketing initiatives
Wrote copy for newsletters, ads, product catalogs, and websites
Responsible for copy-editing product descriptions, business information, marketing materials, and customer/ employee communications.
Technical Writer | Copywriter
General Micro Systems, Inc - Stuart, FL
01.2014 - 03.2015
Created and edited complex technical documents, following strict standards on formatting and terminology
Researched and wrote technical articles for website and industry publications
Prepared drawings, diagrams, and charts
Wrote ad copy and newsletters
Cross departmental collaboration with engineering, marketing, sales, and product owners
Proved successful working within tight deadlines and a fast-paced environment.
Followed company policies and editorial guidelines to craft thorough, well-written content.
Education
Bachelor of Arts in Humanities -
University of Colorado - Boulder, CO
12.2009
Skills
Resource Allocation
Project Management
Work Planning and Prioritization
Workflow Analysis
Development Team Trainings
Certification
PSM I
Timeline
Interim Senior Scrum Master
myColorado | Colorado Governor’s Office of Information Technology
07.2023 - Current
IT Project Coordinator
myColorado | Colorado Governor’s Office of Information Technology
01.2023 - Current
Project Coordinator - Key Accounts
USA Today Network | LOCALiQ - Stuart, FL
02.2019 - 05.2020
Digital Marketing Manager
GroPros - Stuart, FL
10.2018 - 02.2020
Brand Manager
Kudzu Brands - Asheville, NC
02.2017 - 04.2018
Social Media Coordinator
TAMCO Group - Port Saint Lucie, FL
06.2015 - 07.2016
Technical Writer | Copywriter
General Micro Systems, Inc - Stuart, FL
01.2014 - 03.2015
Bachelor of Arts in Humanities -
University of Colorado - Boulder, CO
PSM I
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