Lauren Wright
Jacksonville,FL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Paralegal
The Law Offices of Randy Reep
12.2021 - Current
- Gathered, organized and maintained case files.
- Enhanced client satisfaction by effectively managing family law cases and providing exceptional support to attorneys.
- Maintained a high degree of confidentiality while handling sensitive client information and legal matters.
- Provided exceptional client service by responding promptly to inquiries and addressing concerns in a professional manner.
- Streamlined case management processes for improved efficiency and timely resolution of legal matters.
- Oversaw trial pleadings, notices, motions and discovery.
- Developed strong relationships with clients, providing compassionate guidance during difficult family law proceedings.
Administrative Assistant
The Law Offices of Randy Reep
01.2022 - 12.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained inventory of office supplies and placed orders.
Hairstylist
Salon Lush
04.2021 - 08.2021
Server
St. Mary's Seafood and More
03.2021 - 07.2021
Stylist Assistant
Ashley's Hair Salon
10.2020 - 04.2021
Server
St. Mary' Seafood and More
08.2020 - 12.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Hostess
St. Mary's Seafood and More
08.2019 - 08.2020
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered phone calls to take orders, give information and document reservations.
Team Member
Tropical Smoothie Cafe
08.2018 - 01.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Education
Trinity Christian Academy
JacksonvilleCosmetology - Cosmetology
Florida State College At Jacksonvile
Jacksonville12-2020
Skills
- Excellent customer service skills
- Effective communication
- Effective problem resolution
- Strong work ethic
- Team collaboration
- Striving for improvement
- Receives constructive feedback
Timeline
Administrative Assistant
The Law Offices of Randy Reep
01.2022 - 12.2022
Paralegal
The Law Offices of Randy Reep
12.2021 - Current
Hairstylist
Salon Lush
04.2021 - 08.2021
Server
St. Mary's Seafood and More
03.2021 - 07.2021
Stylist Assistant
Ashley's Hair Salon
10.2020 - 04.2021
Server
St. Mary' Seafood and More
08.2020 - 12.2020
Hostess
St. Mary's Seafood and More
08.2019 - 08.2020
Team Member
Tropical Smoothie Cafe
08.2018 - 01.2019
Trinity Christian Academy
Cosmetology - Cosmetology
Florida State College At Jacksonvile
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