Lauren Zeglinski
Carnegie,PA
Summary
Graduated from Sawyer School of Business with a degree as an Executive Assistant. Detail-oriented and highly organized Executive Assistant with over 35 years of experience providing comprehensive support to C-level executives. Adept at managing customer relations, overseeing inventory, and streamlining administrative processes. Renowned for enhancing executive productivity and improving operational efficiency through expert management of schedules, records, and office systems. Proven track record in fostering professional relationships across all levels of an organization.
Overview
25
25
years of professional experience
Work History
Customer Service Manager/Executive Assistant
TruGen3
Pittsburgh, Pennsylvania
09.2016 - 09.2024
- Streamlined customer service processes, enhancing customer satisfaction and operational efficiency.
- Oversaw inventory management, ensuring accuracy and timely order fulfillment.
- Developed and executed marketing blasts, increasing brand visibility.
- Provided comprehensive executive support, improving office productivity and executive focus.
- Inside sales experience.
Executive Assistant/Quotation Specialist
Douglas Laborities/Alcrea Health
Pittsburgh
05.1999 - 09.2016
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for CEO.
- Maintained confidential records, communications and files related to executive operations.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Managed the top accounts in the business with expertise corresponding with customers efficiently and in a timely manner.
- Managed quotation department and team of three employees. Assisted in developing quotation system. Provided product quotations to executives and sales team according to schedule and need.
Skills
- Executive support to CEO to include travel and itinerary management, calendar and meeting coordination Planned and managed executive/board meetings to include lunches Top customer management, customer relationship management Manager of quotations department, assisted in developing quotation system Inside sales experience Office technology proficiency (Microsoft office, QuickBooks, Mailchimp) Inventory management Liaison between CEO and customer Professional relationships with all executives and co-workers
Timeline
Customer Service Manager/Executive Assistant
TruGen3
09.2016 - 09.2024
Executive Assistant/Quotation Specialist
Douglas Laborities/Alcrea Health
05.1999 - 09.2016
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