Capable, creative and experienced social media coordinator and strategist who thrives working in challenging and fast-paced environments. Excited about opportunity to take next career step.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate Client Manager
CCIG
07.2024 - Current
Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
Collaborated with HR team members to design competitive benefits packages, attracting high-quality talent.
Played active part in annual negotiations with providers.
Managed employee benefits program, working with vendors, providers, and staff to maintain strong portfolio of insurance and retirement options.
Developed effective communication materials to educate employees on available benefit options and changes in policies.
Analyzed benefits usage data to identify trends and areas for improvement in plan offerings.
Marketing Consultant
The Legacy Companies
02.2024 - Current
Increased brand awareness by developing and executing targeted marketing campaigns.
Enhanced customer engagement with effective social media management and content creation.
Optimized website performance, resulting in improved search engine rankings and increased web traffic.
Conducted thorough market research to identify emerging trends and inform strategic decisionmaking.
Achieved client vision and marketing objectives by collaborating with various departments.
Regularly updated and edited content for over 10 client websites.
Employee Relations Coordinator
Atlas Staffing
10.2023 - 06.2024
Enhanced employee satisfaction by implementing effective communication strategies and addressing concerns promptly.
Managed sensitive employee information with discretion, adhering to strict confidentiality policies and maintaining accurate records.
Contributed to the development of new HR policies related to employee relations by providing insights based on industry best practices.
Advised managers on disciplinary actions when necessary while maintaining consistency with company policies and procedures.
Conducted interviews, onboarding meetings and exit interviews.
Managed all employee concerns, disciplinary actions, payroll and terminations.
Sales Associate
Seattle Sun Tan
08.2021 - 10.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Personal Assistant
Confidential
08.2022 - 01.2023
Maintained appropriate filing of personal and professional documentation.
Oversaw personal and professional calendars and coordinated appointments for future events.
Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Kept detailed track of household and maintenance inventory and schedules.
Operations Coordinator
McKinstry
06.2022 - 01.2023
Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
Boosted productivity by establishing effective communication channels between departments.
Worked with vendors to make purchases and reconcile invoices.
Assisted marketing team with succeeding year campaign plan.
Managed internal communication blasts for weekly updates and website stories.
Organized large event to host over 300 attendees with vendors, permit clearance, travel coordination, theme curation and timeline.
University Writing Tutor
University Of Washington, Seattle
12.2020 - 09.2021
Enhanced student writing skills by providing constructive feedback and targeted exercises.
Conducted one-on-one tutoring sessions to improve student understanding of writing techniques.
Helped students develop thesis statements and structure essays to strengthen their arguments.
Identified individual student needs to tailor tutoring approaches effectively.
Prepared students for writing exams and assessments through targeted practice.