Lauren Dill
Bear,DE
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
11
11
years of professional experience
Work History
Business Analyst
AstraZeneca
03.2022 - Current
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Developed and implemented data governance policies and procedures.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Designed and developed data pipelines to acquire, clean and process data.
Administrative Coordinator
Liam Services LLC
02.2021 - 03.2022
- Monitored and directed incoming mail and prepared outgoing mail.
- Collaborated in timely processing of billing and accounts receivables.
- Coordinated travel itineraries, including flights, ground transportation and hotel accommodations.
- Prepared detailed documents and reports in adherence administrative processes.
- Completed weekly payroll for 15 employees.
- Mentored office employees on proper administrative procedures and how to use programs such as Microsoft Office and Service Titan, keeping operations consistent and efficient for maximum performance.
- Developed 10 effective improvement plans in less than 1 year.
Executive Administrative Assistant
Anaconda Protective Concepts
06.2013 - 02.2021
- Worked with senior management to initiate new projects and assist in various processes
- Updated executives on changing business needs by thoroughly documenting internal and client meetings
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Promoted team productivity by keeping supplies organized and well-stocked
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency
- Carefully transcribed phone messages and relayed to appropriate personnel within 10 minutes of each call
- Coached new employees on administrative procedures, company policies and performance standards
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
- Allocated executive tasks and managed complex calendars and administrative functions
Education
Bachelor of Science - Business Management
Wilmington University
New Castle, DE01.2025
Associate of Science - Business
Southern New Hampshire University
Hooksett, NH06.2022
High School Diploma - undefined
Paul M. Hodgson Vocational Technical High School
Newark, DE2012
Skills
- Self-Starter
- Multitasking and prioritization
- Advanced MS Office knowledge
- Project Management
- Organizational Skills
- Teamwork / Collaboration
- Strategic Planning
- Operational Reporting
- Business process improvement
- Effective Communication
- Problem-Solving
Timeline
Business Analyst
AstraZeneca
03.2022 - Current
Administrative Coordinator
Liam Services LLC
02.2021 - 03.2022
Executive Administrative Assistant
Anaconda Protective Concepts
06.2013 - 02.2021
Bachelor of Science - Business Management
Wilmington University
Associate of Science - Business
Southern New Hampshire University
High School Diploma - undefined
Paul M. Hodgson Vocational Technical High School