Laurena Vazquez
Cincinnati
Summary
SKILLS AND EXPERTISE:
- Event leadership
- Shift lead experience
- Banquet service
- Exceptional multitasking
- Upselling additional revenue
- Social networking
- Social media marketing
- Bartending skills
Overview
12
12
years of professional experience
Work History
Wine Attendant
Coopers Hawk
08.2023 - Current
- Maintained accurate documentation of completed work, ensuring clear communication between shifts and supporting the overall efficiency of production processes.
Server
IHOP
01.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
TopGolf
08.2013 - 11.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Nicholsons Tavern and Pub
03.2014 - 12.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Skills
- Efficient multitasking
- Customer service
- Team leadership
- Verbal and written communication
- Food safety
- Safe food handling
- Sanitation procedures
- Food presentation
- Foodservice
- Staff training
Languages
Spanish
Native or Bilingual
English
Full Professional
Arabic
Limited Working
German
Elementary
Timeline
Wine Attendant
Coopers Hawk
08.2023 - Current
Server
IHOP
01.2020 - Current
Bartender
Nicholsons Tavern and Pub
03.2014 - 12.2016
Server
TopGolf
08.2013 - 11.2019
Similar Profiles
Holly OlsavskyHolly Olsavsky
Waitress Trainer at Coopers Hawk WineryWaitress Trainer at Coopers Hawk Winery
Drew ConleeDrew Conlee
Service Assistant at Coopers HawkService Assistant at Coopers Hawk
T’Keia SandersT’Keia Sanders
Line Cook at Coopers Hawk Winery and RestaurantLine Cook at Coopers Hawk Winery and Restaurant
Yailis DelgadoYailis Delgado
Host at coopers hawkHost at coopers hawk
Connor BurkeConnor Burke
Mover at College Hunks Hauling Junk & MovingMover at College Hunks Hauling Junk & Moving