Lauren Alecxae Mayor

Conducted thorough background checks and verifications, ensuring compliance with company policies and regulatory requirements. Recognized for accuracy, efficiency, and reliability in delivering critical compliance reports.

Dedicated and customer-focused Ticket and Gate Agent with experience in airline operations, passenger assistance, and airport security compliance. Skilled in issuing tickets, processing check-ins, handling boarding procedures, and resolving travel disruptions with professionalism and efficiency.

• Experienced in coordinating with flight crews and gate staff to ensure smooth operations and on-time departures/arrivals. Proficient in loading and unloading luggages, cargos, and mails with a focus on safety and efficiency. Skilled in operating and maintaining ground support equipment such as tugs and belt loaders.

• Skilled in managing boarding procedures, including verifying passenger identification and scanning tickets. Proficient in handling various administrative tasks, such as updating flight schedules and monitoring gate announcements. Proven ability to multitask, communicate clearly, and remain calm under pressure.

• Demonstrated successfully the three main responsibilities of a customer service associate. Resolved complaints promptly and professionally. Engaged customers in a friendly approach to build loyalty to the restaurant and encourage repeat visits. Followed procedures for safe food preparation, assembly, and presentation.

• Demonstrated the three main responsibilities of a customer service associate by communicating clearly and positively with coworkers and management. Delivering good customer service skills by providing quick but accurate service to customers. Produced high-standard orders and observed food production quality control.

• Maintained high standards of customer service during high-volume fast-paced operation. Worked independently and teamed up with others to ensure productive workflow. Mastered point-of-service (POS) computer system for automated order taking.