Lauren Barnes
Indianapolis,IN
Summary
Hardworking Problem Solver brings advanced abilities in coordinating shipments and routing materials. Thorough and detail-oriented in verifying key information to spot and proactively manage discrepancies. Critical thinker and quick learner. Calm in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Problem Solver
Amazon
12.2021 - 09.2023
- Conducts research in the database to address shipping errors, packaging mistakes and damages.
- Sort and deliver materials to different work areas and staff.
- Investigate and resolve Associate's concerns.
- Write tickets to correct vendor compliance and system errors.
- Perform different audits such as FRX, Manual Paletize, Pallet Receive, or SIPS to ensure quality and compliance.
- Trained associates in problem solving to enable them to learn efficiently and effectively.
- Defined problems to make decisions and moved forward to support quick resolution.
Warehouse Associate
Amazon
12.2020 - 12.2021
- Used hand-held devices and computers to record and monitor inventory levels and process pallets to be received.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes.
- Clean and maintain warehouse in compliance with safety standards.
- Performed inventory control, such as counting merchandise.
- Evaluated supplies and product inventory to check for quality and quantity issues.
- Received and processed items from cases to totes and sent items to their appropriate destination.
Substitute Teacher
Kelly Educational Staffing
10.2018 - 10.2020
- Encouraged learning through diverse strategies.
- Instructed, tutored, and mentored over 50 students.
- Maintained a safe and orderly classroom.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Took notes and prepared reports on school day activities to provide to primary teacher.
- Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Freelance Photographer
Self
08.2020 - Current
- Photograph high-quality images for both print and internet distribution.
- Applies digital styling techniques to enhance photos.
- Archives photographs on computers and servers.
- Schedule and book locations for complex photoshoots, working collaboratively with 10 clients and models.
English Teacher
Dada Abc
09.2018 - 10.2019
- Educated children and adults in basics of English grammar and conversational speaking.
- Utilized TPR (Total Physical Response) to help foreign students with their English.
- Prepared comprehensive English curriculum for students.
- Established appropriate deadlines and provided complete instructions for reading assignments and homework.
- Administered language proficiency tests and awarded highest-scoring students.
- Created new lesson plans based on course objectives.
- Provided feedback to students to help improve their English
INDEXING SPECIALIST (Contractor)
EDM Group
02.2018 - 07.2018
- Indexed medical and dental claims on behalf of the US Department of Veterans.
- Researched new tools and technologies that could be used by the quality assurance team.
- Wrote, edited and updated project manuals and technical documentation that was used by the QA team.
- Outlined the appropriate process and procedures necessary to fulfill and complete inquiries.
- Prepped and scanned physical files into digital records.
CLIENT SERVICE REPRESENTATIVE
AutoVIN
12.2015 - 01.2018
- Analyzed compliance and quality assurance of the representatives.
- Communicated with supervisors, managers, and clients by phone and email.
- Scheduled preterm and fidelity lease inspections.
- Complied data into monthly spreadsheets.
- Handled incoming and outgoing calls.
Education
Class A License - Truck Driving
DriveCo At Fortis College
Indianapolis, IN12.2023
Bachelor of Science - Anthropology
IUPUI
Indianapolis2023
TESOL Certification - English
International Open Academy
Indianapolis IN2018
Associate of Arts -
Columbia College Chicago
Chicago, IL2014
Skills
- Directing
- Communication Skills
- Data Analysis and Spreadsheets
- Skip tracing
- Multi-line Phone System
- Microsoft Office
- Blogging
- Research skills
- Attention to detail
- Marketing
- Writing reports
- Coordinating Events
- Client Service
- Teaching
- Web content development
- Problem-solving skills
- Lesson Planning
- Safe Driving
- Commercial Driving
Websites
Timeline
Problem Solver
Amazon
12.2021 - 09.2023
Warehouse Associate
Amazon
12.2020 - 12.2021
Freelance Photographer
Self
08.2020 - Current
Substitute Teacher
Kelly Educational Staffing
10.2018 - 10.2020
English Teacher
Dada Abc
09.2018 - 10.2019
INDEXING SPECIALIST (Contractor)
EDM Group
02.2018 - 07.2018
CLIENT SERVICE REPRESENTATIVE
AutoVIN
12.2015 - 01.2018
Class A License - Truck Driving
DriveCo At Fortis College
Bachelor of Science - Anthropology
IUPUI
TESOL Certification - English
International Open Academy
Associate of Arts -
Columbia College Chicago