Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Berry

Nolanville,TX

Summary

I’m hard working and dedicated to everything I invest my time into. I work well with others in order to meet workplace expectations.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

3
3
years of professional experience

Work History

Delivery Driver

Ontrac Transportation
Georgetown , TX
08.2024 - Current
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Transported and safely delivered items to prevent damage or loss.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled merchandise in accordance with product handling standards.
  • Navigated routes with relevant map programs and GPS systems.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.

Lead Cashier

Ulta
Harker Heights, TX
09.2023 - 08.2024
  • Processed customer payments quickly and returned exact change and receipts.
  • Organized backroom operations including receiving, storing, restocking merchandise.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Responsible for opening and closing registers accurately according to established procedures.
  • Built and maintained productive relationships with employees.
  • Greeted customers promptly and responded to questions.
  • Ensured accuracy of all transactions by verifying prices, quantities, discounts.
  • Addressed customer complaints promptly while remaining professional in challenging situations.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Maintained a clean and organized work environment to ensure customer satisfaction.
  • Managed the checkout process by monitoring long lines and calling additional staff if needed.

Beauty Advisor

Ulta
Harker Heights, Texas
06.2021 - 09.2023
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Provided excellent customer service by responding promptly to inquiries from clients via phone or email.
  • Displayed merchandise to present visually appealing arrangements that drive sales.
  • Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Created a positive shopping experience for each customer through effective communication skills.
  • Greeted customers to determine wants or needs.

Education

High School Diploma -

Harker Heights High School
Harker Heights, Texas
05-2021

Skills

  • Problem-solving
  • Adaptability and flexibility
  • Courteous and polite demeanor
  • Customer interaction
  • Teamwork and collaboration
  • Complex Problem-solving
  • Exceptional written and verbal communication skills
  • Dependable and reliable

Timeline

Delivery Driver

Ontrac Transportation
08.2024 - Current

Lead Cashier

Ulta
09.2023 - 08.2024

Beauty Advisor

Ulta
06.2021 - 09.2023

High School Diploma -

Harker Heights High School

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Lauren Berry