LAUREN CARAVELLA
Smithtown,NY
Overview
8
8
years of professional experience
Work History
Digital Marketing Coordinator
PS Digital
Hauppauge, NY
12.2022 - Current
- Provides excellent service and attention to customers when face-to-face or through phone conversations.
- Manages the production of weekly newsletters by writing copy, selecting images, and scheduling delivery dates.
- Schedules posts on a daily basis across all social media channels such as Facebook and Instagram.
- Creates content for company blog, social media channels, email newsletters, and other online platforms.
- Identifies opportunities for new partnerships or collaborations that could benefit our organization's reach.
Relocation Consultant
Liberty Moving and Storage
Hauppauge, NY
09.2021 - 11.2022
- Generated comprehensive relocation packages for prospective clients through both virtual and in-person consultations.
- Provided cost estimates and sales support that generated $95,434.65 sales over a 6 month period.
- Coordinated labor staffing and logistics for high volume, cross country residential moves.
- Organized, tracked and monitored all client relocations from start to finish.
Sales Associate
Pandora Jewelry
Huntington, NY
09.2020 - 12.2021
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Developed trusting relationships with customers by making personal connections.
- Maintained up-to-date knowledge of store merchandise and policies.
Receptionist/Sales Administrator
Liberty Moving & Storage
Hauppauge, NY
02.2021 - 09.2021
- Provided exceptional customer service through effective telephone communication and follow-ups.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Assisted with special projects assigned by management when required.
- Provided administrative support to sales team by preparing and organizing customer data.
Client Service Coordinator
All Island Media/ PS Digital
Deer Park, New York
01.2019 - 08.2020
- Coordinated web designer workloads to exceed customer expectations and timelines.
- Resolved contract and billing system inconsistencies, identifying discrepancies and requesting corrections.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Facilitated onboarding sessions for new clients, introducing them to our products and services.
- Managed client accounts, including billing, payments and scheduling of services.
Sales Assistant/Marketing Coordinator
All Island Media
Deer Park, NY
04.2018 - 01.2019
- Responsible for updating Living Local’s website with gift cards, blogs to promote Long Island.
- Created contests for Living Local’s gift card program using Woo-Commerce to track sales.
- Assisted the sales representatives with booking covers and pages using Excel for the Pennysaver and Living Local via email and phone.
- Assisted with development of lead generation plans with targeted prospects, measures and objectives.
Marketing and PR Coordinator
Retina International and Rare Diseases Ireland
Dublin, Ireland
01.2018 - 03.2018
- Increased brand awareness social media including Twitter, Instagram, and Facebook, utilizing Hootsuite to schedule posts.
- Organized and participated in clinicals with various stakeholders to help promote company.
- Awarded a certificate for attending the Workshop on Rare Disease Research clinical.
- Assisted CEO with administrative tasks, event planning, and travel logistics.
Booking Agent
Hampton Models and Talent
Smithtown, NY
06.2017 - 01.2018
- Worked alongside Neiman Marcus, Bloomingdale's, and Kidz Bop venues.
- Negotiated contracts with vendors to ensure competitive pricing on services such as catering and entertainment.
- Prepared detailed proposals outlining the scope of work to be completed for each event.
- Communicated with clients and talent in regards to availability and requirements for upcoming events.
Education
Bachelor’s of Business - Administration And Marketing
St. Joseph’s College
Patchogue, NY05.2017
Skills
- Search Engine Optimization (SEO)
- Social Media Marketing
- Content Creation
- Email Marketing Campaigns
Timeline
Digital Marketing Coordinator
PS Digital
12.2022 - Current
Relocation Consultant
Liberty Moving and Storage
09.2021 - 11.2022
Receptionist/Sales Administrator
Liberty Moving & Storage
02.2021 - 09.2021
Sales Associate
Pandora Jewelry
09.2020 - 12.2021
Client Service Coordinator
All Island Media/ PS Digital
01.2019 - 08.2020
Sales Assistant/Marketing Coordinator
All Island Media
04.2018 - 01.2019
Marketing and PR Coordinator
Retina International and Rare Diseases Ireland
01.2018 - 03.2018
Booking Agent
Hampton Models and Talent
06.2017 - 01.2018
Bachelor’s of Business - Administration And Marketing
St. Joseph’s College
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