Laurence Carlen
Doylestown,PA
Summary
Effectively oversee, discipline and motivate officers to better protect and serve area residents. Monitor field operations to optimize behaviors and minimize protocol violations. Skilled at relating to team members, administrators and general public with good interpersonal communication skills.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Police Officer, Corporal
Central Bucks Regional Police Department
Doylestown, PA
06.2009 - 04.2024
- Managed disruptive situations using de-escalation techniques effectively.
- Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
- Strengthened traceability by developing organization systems for criminal prosecution case logs, records, reports and agendas.
- Completed detailed reports on daily activities and incidents.
- Investigated suspicious activity reported by civilians or partners.
- Investigated accidents and filed necessary reports.
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
- Apprehended suspects and made arrests when necessary.
- Enforced local, state, and federal laws effectively.
- Patrolled assigned areas to maintain public safety and order.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Created youth and public outreach programs and neighborhood watches while teaching D.A.R.E. and G.R.E.A.T. classes to local schools.
- Provided first aid or CPR during emergencies as required.
- Supervised subordinate officers by providing guidance during their shift duties.
- Trained and mentored staff on correct procedures to maximize efficiency and protect public trust.
- Conducted regular staff meetings to discuss current events and issues.
State Police Officer
Virginia State Police
Chesapeake, VA
06.2006 - 06.2009
- Conducted traffic stops and issued citations or warnings.
- Collaborated with other law enforcement agencies when needed.
- Provided first aid or CPR during emergencies as required.
- Investigated accidents and filed necessary reports.
- Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
- Testified in court regarding criminal cases.
- Maximized data collection accuracy scores by recording, storing and analyzing security information with zero discrepancies.
- Performed crowd control during events or emergencies.
- Patrolled assigned areas to maintain public safety and order.
- Wrote detailed arrest and accident reports.
- Participated in ongoing training programs for professional development.
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
- Enforced local, state, and federal laws effectively.
- Attended training sessions to maintain proficiency in firearms handling, defensive tactics and legal updates.
- Provided assistance to victims of crime, including providing emotional support and information about available resources.
- Enforced state statutes related to motor vehicles, drugs, alcohol violations and other criminal acts.
- Investigated vehicular or roadway-related accidents, assisting persons involved and coordinating response.
Liaison Officer
United States Navy, USN
Norfolk, VA
06.2004 - 06.2006
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Oversaw quality assurance efforts to maintain product standards.
- Coordinated logistics operations for timely product delivery.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Analyzed customer feedback to identify areas for improvement.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Organized client meetings to provide project updates.
- Collaborated with stakeholders on strategic planning initiatives.
- Facilitated training programs to improve employee skillsets.
- Worked with educators to developed individualized plans of support.
- Monitored progress of projects as well as deadlines associated with them, escalating any issues or concerns when necessary.
- Developed and maintained relationships with key stakeholders in order to ensure that their needs were met in a timely manner.
- Resolved conflicts arising between internal staff members or between internal staff members and external stakeholders through constructive negotiation techniques.
- Advised senior management on matters pertaining to stakeholder engagement and communications protocol.
- Actively participated in problem-solving initiatives to identify solutions which addressed stakeholder needs while meeting organizational objectives.
- Coordinated with various departments to ensure successful communication between the organization and external stakeholders.
- Facilitated meetings between internal staff, clients and other external contacts to discuss project requirements and outcomes.
Direct Support Manager
United State Navy
Norfolk, VA
06.2001 - 06.2004
- Monitored program success via feedback surveys and KPIs.
- Facilitated employee professional development opportunities.
- Conducted evaluations of training courses to uncover areas in need of improvement.
- Created testing and evaluation procedures to assess performance before, during and after training sessions.
- Analyzed performance metrics to improve training outcomes.
- Coordinated cross-functional team trainings and workshops.
- Designed training modules implementing strategic business practices and organizational behavior training concepts.
- Mentored team members to succeed and advance within department and company.
- Presented training information via role playing, simulations and team exercises.
- Led train-the-trainer sessions for internal subject matter experts.
- Maintained up-to-date knowledge of learning technologies and trends.
- Developed new training programs in compliance with company and government standards.
- Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
- Roleplayed various scenarios with teams to build confidence in handling situations.
- Created post-training evaluation surveys to measure performance improvement.
- Conducted assessments to determine skill gaps of existing personnel.
- Analyzed data to evaluate effectiveness of current training program offerings.
- Identified areas of improvement in existing training methods and procedures.
Education
Associate of Arts - History
George Washington Uni
Washington, DC06-2001
Associate of Arts - Vocational-Technical Education
George Washington University, The
Washington, DC06-2001
Skills
- De-Escalation Techniques
- Personnel Supervision
- Team Management
- Conflict de-escalation
- Community Relations
- Integrity and Honesty
- First-aid and CPR
Timeline
Police Officer, Corporal
Central Bucks Regional Police Department
06.2009 - 04.2024
State Police Officer
Virginia State Police
06.2006 - 06.2009
Liaison Officer
United States Navy, USN
06.2004 - 06.2006
Direct Support Manager
United State Navy
06.2001 - 06.2004
Associate of Arts - History
George Washington Uni
Associate of Arts - Vocational-Technical Education
George Washington University, The
Similar Profiles
Jeremy SmithJeremy Smith
Patrol Officer at Central Berks Regional Police DepartmentPatrol Officer at Central Berks Regional Police Department
Kalvis KlintsKalvis Klints
chief inspector - strategic analyst at State police, Central criminal police departmentchief inspector - strategic analyst at State police, Central criminal police department
Shakiah PhillipShakiah Phillip
Community Service Officer at Central Arizona College Police DepartmentCommunity Service Officer at Central Arizona College Police Department
Mackenzie LundMackenzie Lund
Shift Manager at Nourish by MAMAShift Manager at Nourish by MAMA
Joseph PizziJoseph Pizzi
Pilot at American AirlinesPilot at American Airlines