Laurence Clare
Sales & Finance
Grand Haven,MI
Summary
Dynamic Finance Manager with a proven track record at Lakeshore RV Center, excelling in indirect lending and client relationship management. Skilled in enhancing customer satisfaction and driving profitability through strategic partnerships and effective team collaboration. Recognized for achieving high compliance standards and fostering a culture of excellence in service delivery.
Business-minded Finance Manager promoting more than 5 years of expertise overseeing transactions and reconciling all points of contact with the indirect lending programs. Highly collaborative individual with track record of effectively training and coaching staff members. Offering confidence, team contribution and decision making skills.
Overview
36
36
years of professional experience
Work History
Finance Manager
Lakeshore RV Center
01.2021 - Current
- Maintain all compliance & regulatory requirements in loan processing from beginning interview process with client to final funding programs
- Complete all state registration & Title work with the State of Michigan as well as procedures on all out of state purchases as required by funding processes
- Insulate / protect the dealership from liability & profit loss through funding & credit applications and procedures
- Maintain high standards with direct client relationships & service follow thru
- Develop & grow relationships with all indirect lenders & organizations to improve profit & service plan programs
- Team Building between all sales, service & GM departments for increased profitability and growth
- Secure funding for all RV purchases with clients as indirect financing with local credit unions and major bank institutions. All the way through final funding for the dealership from the lenders.
- Sales directly with clients as well as development and partnerships with GM and sales team to complete all funding process programs
Store Director
Loves Furniture & Mattress
06.2020 - 12.2020
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Analyzed sales data to identify trends and opportunities for improvement, adjusting strategies accordingly.
- Develop new complete store team from very beginning of new store location in start up company expansion. Setting display layout, complete hiring & staffing as well as implementing company metrics and sales training
- Managing staffing levels by recruiting, interviewing, training, coaching and disciplining staff in new company expansion location
Sales /Sales Mgr / Store Director
Art Van Furniture
01.2001 - 03.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Progressed through Multiple locations and promotions throughout Northern & West MIchigan markets in building sales and team development
Senior Merchandise Manager
JCPenney Co
01.1990 - 12.2000
- Staffing & Development of multiple department teams for sales & product development and sales growth planning
- Achieved consistently high gross margin percentages through astute merchandise planning and strategic buying decisions.
- Leveraged data analytics tools to identify emerging trends, informing long-term business strategy development.
- Led visual merchandising efforts, creating eye-catching displays that attracted customers and increased sell-through rates.
Education
Bachelor of Science - Business Administration
Lake Superior State University
Sault Ste Marie, MI01-1993
Skills
- Indirect Lending funding & processing
- Customer satisfaction & follow through
- Verbal and written communication with Team & Clients
- Excellent Time productivity, schedule & flexability
Timeline
Finance Manager
Lakeshore RV Center
01.2021 - Current
Store Director
Loves Furniture & Mattress
06.2020 - 12.2020
Sales /Sales Mgr / Store Director
Art Van Furniture
01.2001 - 03.2020
Senior Merchandise Manager
JCPenney Co
01.1990 - 12.2000
Bachelor of Science - Business Administration
Lake Superior State University