Laurence Kiyohiro II
Network Operations Deputy
Mililani,United States
Summary
Innovative IT professional offering vast experience leveraging technical knowledge to solve complex problems. Consistently drives high standards of service through effective communication, strategic planning and managing client relationships. Highly organized with a strong capacity to prioritize workload and meet deadlines. Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Seeking to further IT career by following passion of technology.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
Work History
MPE Network Operations Deputy (Hickam)
SOSi
03.2024 - Current
- Serve as the Deputy for MPE-ES Network Operations across the Pacific AOR, supporting the Lead in overseeing operational planning, ensuring system availability, and maintaining compliance with DoD standards. Assume full responsibility as Network Operations Person-In-Charge during the Lead’s absence
- Administrate, operate, and maintain CENTRIXS networks and all core MPE-ES network components,
including LAN/WAN, VoIP, VTC, WAN accelerators, load balancers, firewalls, HAIPE devices - Perform routing configurations and troubleshooting using EIGRP and BGP to optimize network performance and ensure reliable connectivity
- Performs ios testing, maintenance and upgrading of cisco network devices including routers, switches, firewalls, remote access systems
- Work extensively with Cisco VoIP systems, including configuration and troubleshooting of call routing and firewall-related issues to ensure secure and reliable communications across the network
- Collaborate with customer/government requirements to understand their network needs, conduct site surveys, deliver a technical solution, and oversee the full deployment
- Lead technical teams and tasks, driving projects to successful completion while mentoring and guiding less experienced team members
MPE Network Administrator (Hickam)
SOSi
02.2023 - 03.2024
- Assist and support in the development, configuration, testing, and evaluation of Commercial Solutions for Classified (CSfC) solutions products from vendors including aruba, cisco & palo alto.
- Design/develop/implement approved CSFC architectures according to customer needs from start to finish
- Primary person responsible for PKI implementation and maintenance, including X.509 certificates and certificate authorities
- Knowledgeable in configuring and troubleshooting cisco devices with routing protocols including EIGRP, OSPF, BGP
- Extensive troubleshooting experience involving IPSEC & GRE VPN tunnels
- Performs network discovery and assessment: inventories & identifies network architecture and components. Employ scripts and related network tools to automate data-collection of networking components and relevant network device configurations
MPE Field Service Engineer (Fort Shafter)
SOSi
07.2021 - 02.2023
- Provide support for MPE coalition network involving cross-domain solutions, VPNs, encryption devices and Layer3/2 devices.
- Responsible for fault analysis, configuration and upgrades of network devices to include Cisco routers, firewalls and switches.
- Perform approved in-place patching, vulnerability remediation and upgrades of deployed production systems and networking equipment.
- Support COMSEC elements to include installing, configuring and troubleshooting of encryption devices, replacing faulty encryption devices and assisting with life cycle replacement.
- Review and analyze deployed systems and equipment configurations for configuration drift and reconfiguration opportunities for increased efficiencies, optimization and security improvements
- Perform detailed and technically in depth site survey functions to assess site preparedness, develop installation plans, create parts list and associated cost estimates
- Utilize monitoring, performance analysis, network management to isolate problems, gauge network performance and activity.
MPE Service Desk Technician
SOSi
03.2021 - 07.2021
- Responsible for networking monitoring and performance of multiple domains to ensure functionality, security and integrity of services.
- Created support documentation that enabled user community to extend skills, leverage system features and find resolutions to questions.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Documented all server and network problems and other unusual events in detail within ticketing system to effectively identify issues and track progress leading to resolution.
- Installed equipment for communications networks including cabling, switches, VoIP and various end user devices.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
PC Technician
Abbtech Professional Resources Inc, U.S. Army Corps of Engineers
12.2019 - 03.2021
- Perform network scans to identify vulnerable devices, interpret results, evaluate risk and create a plan for remediation with documented results.
- Provide technical support for VTC meetings with basic troubleshooting, setting up rooms and ensuring full connectivity and functionality.
- Coordinate with enterprise support to troubleshoot and maintain end user devices and VTC rooms.
- Participate in incident and problem management projects to assist with root cause analysis and remediation recommendations.
- Improve technical process by studying current practices, identifying problems and recommending solutions.
- Install, configure, troubleshoot, and repair computer workstations and local area networks, monitors performance, diagnoses and resolves problems.
Computer Operator
Strativia LLC, MEDCOM - Tripler Army Medical Center
08.2019 - 12.2019
- Support the Information Assurance team with vulnerability assessments and perform the installation of patches, updates and remediation.
- Plan, execute and support software packages so applications are deployed with minimal disruption to the production environment.
- Perform on-site repair and preventive maintenance on computers, printers and related peripherals.
- Identify and resolve technical issues associated with software, operating systems and end user devices.
Education
BA - Psychology
University of Hawaii At Manoa
Honolulu, HI 01.2012 - 01.2014
Additional Information
- Security Clearance , United States Department of Defense Active Top Secret (Adjudicated December 9, 2024)
Certification
Comptia Security+ (Code : Y4CEG583RK4113KY) exp: 14SEP2026
Timeline
MPE Network Operations Deputy (Hickam)
SOSi
03.2024 - Current
MPE Network Administrator (Hickam)
SOSi
02.2023 - 03.2024
MPE Field Service Engineer (Fort Shafter)
SOSi
07.2021 - 02.2023
MPE Service Desk Technician
SOSi
03.2021 - 07.2021
PC Technician
Abbtech Professional Resources Inc, U.S. Army Corps of Engineers
12.2019 - 03.2021
Computer Operator
Strativia LLC, MEDCOM - Tripler Army Medical Center
08.2019 - 12.2019
BA - Psychology
University of Hawaii At Manoa
01.2012 - 01.2014
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